Store Manager I — Lead Growth & Customer Experience

TD; Plantation (FL); On-site; USD 72,000 - 108,000; Full time

Job summary

TD Bank is seeking a Store Manager I to lead a small TD Bank store, developing staff and driving growth in deposits, loans and fees. The role focuses on deepening customer relationships, coaching the team, and delivering standout customer experiences while aligning with TD’s risk and compliance standards.

The candidate will manage a team, set goals, and ensure service excellence, with opportunities to advance within Personal & Commercial Banking.

Qualifications

• Undergraduate degree or equivalent experience.
• 3+ years relevant experience required (retail, customer service, and/or financial services industries).
• 1+ years leadership and coaching experience required.

Responsibilities

• Leads, coaches and develops store teammates to create a consistent legendary customer experience.
• Promotes a positive customer and colleague experience through service and advice.
• Manages the Store budget to meet expense and revenue objectives.

Skills

Leadership

Customer service

Financial analysis

Microsoft Office

Education

Undergraduate degree or equivalent experience

Tools

Microsoft Office

Job description

TD Bank is seeking a Store Manager I to lead a small TD Bank store, developing staff and driving growth in deposits, loans and fees. The role focuses on deepening customer relationships, coaching the team, and delivering standout customer experiences while aligning with TD’s risk and compliance standards.

The candidate will manage a team, set goals, and ensure service excellence, with opportunities to advance within Personal & Commercial Banking.