Store Manager - High-Volume Italian Market

New York Ag Connection; New York (NY); Sur place; USD 70 000 - 85 000; Plein temps

Avantages offerts par ce poste

Health, dental, and vision insurance

401(k) with employer match

Paid time off, including vacation, S/L

Employee discounts

Ongoing training and professional dev

Résumé du poste

Agata & Valentina, one of New York City's premier Italian specialty food stores, seeks an experienced Store Manager to lead our high-volume operation. The successful candidate will combine a passion for food with strong retail judgment, a hands-on approach, and the ability to set clear goals for department leaders.

The manager will guide daily store operations, develop department teams, and use sales and inventory results to improve performance, while delivering exceptional customer service,

Qualifications

• Minimum 3 years in grocery or specialty food retail.
• Experience leading multiple department teams.
• Strong merchandising and customer service knowledge.

Responsabilités

• Lead, coach, and develop department managers and associates; set clear expectations and follow through on results
• Provide exceptional customer service and resolve escalated guest concerns
• Ensure products are stocked, prepared, packaged, priced, and displayed with accurate signage
• Review department sales and adjust merchandising and staffing priorities to support store goals
• Drive sales through strong product presentation, store cleanliness, and employee engagement
• Oversee department inventory, ordering, product rotation, and waste control
• Manage department schedules and coverage while monitoring labor budgets
• Oversee daily store procedures and ensure teams follow company policies and food safety standards
• Communicate operational priorities to department leaders and address staffing or product concerns
• Train teams to anticipate customer needs and deliver knowledgeable, attentive service

Connaissances

Retail operations

Team leadership

Customer service

Sales analysis

Merchandising

Food safety

Inventory control

Budgeting

Excel

Description du poste

Agata & Valentina, one of New York City's premier Italian specialty food stores, seeks an experienced Store Manager to lead our high-volume operation. The successful candidate will combine a passion for food with strong retail judgment, a hands-on approach, and the ability to set clear goals for department leaders.

The manager will guide daily store operations, develop department teams, and use sales and inventory results to improve performance, while delivering exceptional customer service,