Store Manager: Health-Driven Leader & Guest Champion

Smoothie King (SKFI); Dubuque (IA); On-site; USD 55,000 - 75,000; Full time

Job summary

Smoothie King in Dubuque seeks a Store Manager to lead daily store operations, drive financial performance, and deliver an exceptional guest experience in a fast-paced environment. You will hire, train, and develop a team, manage inventory and safety, and partner with district leadership to ensure brand compliance and local marketing initiatives.

Be the face of the brand in your community with ownership mindset.

Qualifications

• Minimum 2 years of management experience required.
• Restaurant or retail management experience preferred; Smoothie King experience a plus.
• Strong leadership, communication, and team-building skills.
• Excellent organizational, problem-solving, and time-management abilities.
• Comfortable using POS systems, scheduling software, and Word/Excel.
• Ability to work flexible hours including days, evenings, weekends, and holidays.
• High school diploma or GED required; ServSafe preferred.
• Reliable transportation.

Responsibilities

• Oversee all daily store operations and ensure compliance with franchise policies and procedures.
• Manage cash handling, daily deposits, bank reconciliations, and financial reporting.
• Review Profit & Loss statements, KPIs, and daily business reports to drive performance.
• Order food, supplies, and manage inventory counts.
• Schedule equipment maintenance and oversee store cleanliness and appearance.
• Ensure all food safety, sanitation, and brand standards are met at all times.
• Hire, train, develop, and supervise Assistant Managers, Shift Leads, and Team Members.
• Create and manage weekly employee schedules.
• Coach, mentor, and motivate team members to achieve operational excellence.
• Recognize and reinforce individual and team performance.
• Maintain regular communication with the District Manager and corporate partners.
• Deliver an outstanding guest experience with a 'guest-first' mindset.
• Build customer trust through product knowledge and personalized recommendations.
• Work on the line when needed and lead by example during peak business hours.
• Uphold Smoothie King’s mission, culture, and brand standards.
• Develop and execute local marketing, catering, and community outreach initiatives.

Skills

Strong leadership

Communication

Team-building

Time-management

Organizational skills

Education

High school diploma or GED

ServSafe Certification

Tools

POS systems

Scheduling software

Microsoft Word

Microsoft Excel

Job description

Smoothie King in Dubuque seeks a Store Manager to lead daily store operations, drive financial performance, and deliver an exceptional guest experience in a fast-paced environment. You will hire, train, and develop a team, manage inventory and safety, and partner with district leadership to ensure brand compliance and local marketing initiatives.

Be the face of the brand in your community with ownership mindset.