Store Manager: Guest Experience & Growth Leader

GameStop Corp.; Pasadena (TX); On-site; USD 52,000 - 78,000; Full time

Job summary

GameStop Corp. seeks a Store Manager to lead daily store operations, develop a sales culture, and deliver outstanding guest service through knowledge of our buy/sell/trade and reservation programs.

You will supervise retail staff, manage scheduling and payroll, ensure clean, organized stores, train associates, and drive sales, margins, and guest loyalty while upholding company policies.

Qualifications

• Must provide proof of identity and eligibility to legally work in the United States.
• Must be at least 18 years of age.
• High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred.
• At least 1 year of retail management experience required.
• At least 3 years of retail sales, guest service, and/or management/leadership experience preferred.
• Video game knowledge preferred.

Responsibilities

• Manage and lead in a multiunit capacity.
• Provide and model best-in-class guest service: greet guests, address questions, and promote promotions.
• Oversee store environment, merchandising, and guest loyalty initiatives.
• Schedule staff, supervise payroll, and ensure accurate timekeeping.
• Train and develop associates; ensure onboarding and compliance training.
• Communicate with District Manager to implement store initiatives.
• Maintain store cleanliness and safety; manage inventory and POS transactions.
• Ensure Omni-Channel orders are fulfilled and shipments tracked.

Skills

Leadership

Guest service

Communication

Team management

Sales-focused

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

POS system

Job description

GameStop Corp. seeks a Store Manager to lead daily store operations, develop a sales culture, and deliver outstanding guest service through knowledge of our buy/sell/trade and reservation programs.

You will supervise retail staff, manage scheduling and payroll, ensure clean, organized stores, train associates, and drive sales, margins, and guest loyalty while upholding company policies.