Store Manager: Guest Experience & Team Growth

GameStop Corp.; Roswell (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

GameStop Corp. seeks a Store Manager to lead all facets of store operations, drive sales, and deliver outstanding guest service.

You will supervise a retail team, manage inventory, and execute company standards to maximize profitability while creating a welcoming gaming environment. Responsibilities include hiring and coaching associates, scheduling, processing transactions, maintaining store standards, and ensuring omni-channel orders are fulfilled.

Qualifications

• Must provide proof of identity and eligibility to legally work in the United States.
• Minimum 1 year of retail management experience.
• 3 years of retail sales, guest service, and/or management/leadership experience preferred.
• Video game knowledge preferred.

Responsibilities

• Lead store operations in a multiunit capacity and drive sales.
• Provide and model best-in-class guest service and greet guests promptly.
• Promote guest benefits and loyalty programs.
• Recruit, hire, and develop store associates; manage onboarding and training.
• Schedule staff to ensure optimal guest service and coverage.
• Approve payroll and manage time off and attendance.
• Maintain store appearance, inventory, and loss prevention practices.
• Ensure omni-channel orders are fulfilled and shipments processed daily.

Skills

Retail management

Guest service

Leadership

Communication skills

Bilingual English/Spanish

Education

High school diploma or equivalent

Associate's or Bachelor's degree preferred

Tools

POS system

Workday HR system

Job description

GameStop Corp. seeks a Store Manager to lead all facets of store operations, drive sales, and deliver outstanding guest service.

You will supervise a retail team, manage inventory, and execute company standards to maximize profitability while creating a welcoming gaming environment. Responsibilities include hiring and coaching associates, scheduling, processing transactions, maintaining store standards, and ensuring omni-channel orders are fulfilled.