Store Manager — Growth, Training & Customer Experience

Lids; Gilroy (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plan

Employer-paid benefits including short

long-term disability, life & AD&D

Employee discount

Career development

Team-oriented environment

Early Wage Access

Bonus potential

Job summary

Lids is seeking a Store Manager to lead a busy retail location in Gilroy, CA. You will oversee hiring, training, and daily store operations, ensuring top-notch customer service and adherence to company standards. The role requires strong leadership, people management, and a focus on achieving sales targets.

You will manage scheduling, employee development, and store performance while collaborating with district leadership to drive a fun, inclusive, and high-performing team environment.

Qualifications

• Experience supervising retail staff and training team members.
• Strong communication and interpersonal skills.
• Ability to manage store operations and drive sales.

Responsibilities

• Lead store hiring, onboarding, and ongoing training.
• Deliver exceptional customer service and manage KPI targets.
• Oversee scheduling, payroll adherence, and daily store operations.
• Drive product strategy, merchandising, and inventory control.

Skills

Leadership

Supervisory skills

Customer service

Communication

Staff training

Scheduling

Overnight travel

Job description

Lids is seeking a Store Manager to lead a busy retail location in Gilroy, CA. You will oversee hiring, training, and daily store operations, ensuring top-notch customer service and adherence to company standards. The role requires strong leadership, people management, and a focus on achieving sales targets.

You will manage scheduling, employee development, and store performance while collaborating with district leadership to drive a fun, inclusive, and high-performing team environment.