Store Manager - Growth Leadership & Customer Experience

Talbots; Traverse City (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Merchandise discount (50%, 60%, 70%)

Referral incentive program

Other perks

Discounts on travel, shopping, and_con

Job summary

Talbots is seeking a store leadership role to drive exceptional customer experiences at the Traverse City location. You will lead a team, coach associates, and foster a relationship-based selling culture to grow store sales while ensuring excellent service and store standards.

The role emphasizes finding opportunities to enhance customer loyalty, manage payroll, and uphold company policies in a busy retail environment.

Qualifications

• Leadership experience in a retail environment.
• Strong customer-service orientation and relationship-building.
• Excellent communication and team-motivation skills.
• Ability to multi-task and adapt in a fast-paced store setting.

Responsibilities

• Lead a team to create a hospitable environment for customers and associates.
• Educate, coach, mentor and inspire store staff based on strengths and needs.
• Foster a relationship-based selling culture to drive customer loyalty and sales trends.
• Balance operational energy with selling energy to achieve financial goals.
• Recruit and schedule talent to maintain staffing levels.
• Protect company assets and maintain a safe work environment.
• Ensure compliance with company policies and employment laws.
• Note: location is Traverse City store; role may involve relocation potential within the business.

Skills

Leadership

Sales leadership

Customer service

Communication

Team mentoring

Store operations

Job description

Talbots is seeking a store leadership role to drive exceptional customer experiences at the Traverse City location. You will lead a team, coach associates, and foster a relationship-based selling culture to grow store sales while ensuring excellent service and store standards.

The role emphasizes finding opportunities to enhance customer loyalty, manage payroll, and uphold company policies in a busy retail environment.