Store Manager: Lead Growth & Customer Experience

Knitwell Group; Fredericksburg (VA); On-site; USD 56,000 - 67,000; Full time

Benefits offered by this job

Growth opportunities

Incentive opportunities

Benefits

Merchandise discount

Referral program

Job summary

Talbots is seeking a store leader for our Fredericksburg location to guide a team in delivering exceptional customer experiences and achieving sales goals. You will coach associates, maintain high service standards, and foster a relationship-based selling culture within a fast-paced, fashion-forward environment.

The role requires strong leadership, solid sales history, and the ability to manage operations while ensuring a welcoming, inclusive store atmosphere for customers and team members alike.

Qualifications

• Strong sales experience with a demonstrated ability to meet or exceed performance standards.
• Excellent communicator with the ability to lead and train teams.
• Customer-centric mindset and ability to create exceptional customer experiences.

Responsibilities

• Lead a team in creating a hospitable environment for customers and associates alike.
• Educate, coach, mentor and inspire all store associates based on their individual strengths, opportunities and needs.
• Create a relationship-based selling culture where all associates align around the needs of our customers to drive customer loyalty and a sustainable sales trend.
• Build a collaborative team environment where all associates are held accountable and proud to uphold the same standards, policies, and procedures.
• Maintain knowledge of business and competitive landscape, fashion trends and key business drivers to strategically identify opportunities that will maximize sales and ensure financial goals are achieved.

Skills

Leadership

Sales experience

Customer service

Communication

Multi-tasking

Job description

Talbots is seeking a store leader for our Fredericksburg location to guide a team in delivering exceptional customer experiences and achieving sales goals. You will coach associates, maintain high service standards, and foster a relationship-based selling culture within a fast-paced, fashion-forward environment.

The role requires strong leadership, solid sales history, and the ability to manage operations while ensuring a welcoming, inclusive store atmosphere for customers and team members alike.