Retail Store Supervisor — Lead & Elevate Sales

FreshDirect LLC; Houston (TX); Presencial; USD 17.000 - 18.000; Jornada completa

Descripción de la vacante

WSS is seeking a Store Supervisor in Houston to support the store management team by ensuring customer satisfaction, leading and developing Team Members, supervising stock, and maintaining operations. You will act as Manager on Duty in the absence of store leadership.

Responsibilities include coaching staff, ensuring proper pricing and displays, driving sales, staffing, and safety compliance; you will also manage cash handling, scheduling, and training to develop a world class team.

Formación

• High school diploma required for this role.
• 3+ years of retail management experience preferred.
• Proficiency in Microsoft Office, POS, and Time Keeping systems.

Responsabilidades

• Coach and develop Team Members to meet sales goals.
• Ensure proper pricing and in-store displays.
• Assist with sales growth and execution of the sales plan.
• Delegate tasks and provide follow-up to staff.
• Motivate Team Members to achieve productivity targets.
• Maintain in-depth product knowledge across merchandise.
• Lead on the sales floor to drive customer engagement.
• Collaborate with management to identify sales opportunities.
• Oversee customer greetings, connections, and loyalty-building.
• Handle customer issues to improve overall satisfaction.

Conocimientos

Customer service

Leadership

Communication

Educación

High school diploma

Some college preferred

Herramientas

Microsoft Office

Point of Sale

Time Keeping systems

Descripción del empleo

WSS is seeking a Store Supervisor in Houston to support the store management team by ensuring customer satisfaction, leading and developing Team Members, supervising stock, and maintaining operations. You will act as Manager on Duty in the absence of store leadership.

Responsibilities include coaching staff, ensuring proper pricing and displays, driving sales, staffing, and safety compliance; you will also manage cash handling, scheduling, and training to develop a world class team.