Store Manager — Growth & Leadership

The TJX Companies, Inc.; Hendersonville (NC); On-site; USD 75,000 - 103,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision

HSA

Job summary

The TJX Companies, Inc. is seeking a Store Manager in Hendersonville, NC, to lead a fast-paced store team and drive sales while delivering exceptional customer service.

You will oversee all store operations, mentor Associates and Assistant Managers, and implement strategies to optimize inventory, pricing, and presentation. Ideal candidates bring 3-5 years of retail leadership in high-volume settings, outstanding communication skills, and a proven track record of developing diverse teams.

Qualifications

• 3-5 years of retail experience as a Store or District Manager in high-volume environments.
• Proven ability to manage, develop, and motivate a large team.
• Strong interpersonal, communication, and follow-through skills.
• Comprehensive knowledge of store operations, including customer service, merchandising, people management, health and safety, and loss prevention.

Responsibilities

• Oversee all aspects of store operations to boost sales, control expenses, and minimize shrink and damages. This includes merchandising presentation, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving.
• Recruit, train, develop, and manage a large team of Associates and Assistant Managers. Act as a role model and provide individualized development for Assistant Store Managers to ensure their readiness for promotion to Store Manager positions.
• Develop and implement creative plans to increase store sales. Suggest recommendations to the District Manager on merchandise mix, inventory levels, and customer demographics. Provide insights on competition analysis, including pricing, presentation, and customer service.
• Focus staff on Loss Prevention priorities and ensure compliance with company programs, procedures, and policies to minimize risk and expenses. Review store reports, conduct walkthroughs, audits, and hold program meetings with Associates.
• Ensure every customer has a positive shopping experience by maintaining high standards in customer service and merchandise presentation. Develop and communicate action plans for store initiatives, identifying projects, targets, and priorities.

Skills

Leadership

Communication

Team development

Customer service

Job description

The TJX Companies, Inc. is seeking a Store Manager in Hendersonville, NC, to lead a fast-paced store team and drive sales while delivering exceptional customer service.

You will oversee all store operations, mentor Associates and Assistant Managers, and implement strategies to optimize inventory, pricing, and presentation. Ideal candidates bring 3-5 years of retail leadership in high-volume settings, outstanding communication skills, and a proven track record of developing diverse teams.