Store Manager: Golf Retail Leader with Bonuses

Worldwide Golf Shops; Santa Rosa (CA); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Quarterly bonuses

Paid vacation

401(k) matching

Health benefits with HSA contribution

Employee discount

Learning opportunities

Hands-on training

Job summary

Worldwide Golf Shops in Santa Rosa, CA is seeking a Store Manager to lead our Golf Mart store and team. You will drive sales, manage staff, and ensure brand presentation on the floor.

This full-time role offers base pay plus quarterly bonuses, paid vacation, 401(k) matching, health benefits with company HSA contribution, and strong employee discounts; learning opportunities and hands-on training are provided.

Qualifications

• Experience leading a retail team in a store setting.
• Ability to read, analyze and interpret business reports and procedures.
• Strong communication and relationship-building skills.

Responsibilities

• Become a Golf Mart brand ambassador in the local community, making key external relationships and partnerships.
• Control shrink and expenses while ensuring the sales floor is adequately stocked & signed, and merchandise is displayed to brand presentation.
• Ensure execution of all visual merchandising programs, modules, and direction as dictated by Store Operations Department by assisting and implementing floor moves, merchandising and display maintenance.
• Actively recruit for all team positions within the store and create strategies to improve employee engagement and retention.
• Help employees grow their career and skill set by identifying additional opportunities for growth.
• Appropriately respond to any negative customer experience by de-escalating the situation and making things right for the customer.
• Evaluate employee performance and identify opportunities and solutions for improvement.
• Ensure compliance with all policies and procedures through regular store management, meetings, store walk-throughs and audits, etc.
• Partner with Regional Manager and Human Resources on all issues involving “on-notice” situations.
• Create and operate employee schedules.
• Monitor company communication tools daily and adjust schedule to execute workload as needed.
• Educate employees on company expectations and monitor employee adherence. In partnership with the Regional Manager, address violations to policy in a fair, timely, and consistent manner.
• Maintain strong knowledge of all golf products and ensure that employees can educate customers on all golf products and offerings.
• Recognize and suggest ways to improve processes.

Education

High school diploma or GED

Job description

Worldwide Golf Shops in Santa Rosa, CA is seeking a Store Manager to lead our Golf Mart store and team. You will drive sales, manage staff, and ensure brand presentation on the floor.

This full-time role offers base pay plus quarterly bonuses, paid vacation, 401(k) matching, health benefits with company HSA contribution, and strong employee discounts; learning opportunities and hands-on training are provided.