Store Manager - The Golf Mart

Paycom; Santa Rosa (CA); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Paid vacation

401(k) matching

Health benefits

Employee discount

Golf-specific learning opportunities

Hands-on training

Job summary

Paycom is seeking a Store Manager for The Golf Mart in Santa Rosa, CA. This role involves managing store operations, leading a team, and ensuring an excellent customer experience.

The Store Manager is responsible for driving sales, controlling expenses, and building a positive store culture. Compensation includes a salary range of $65,000 to $75,000, along with quarterly bonuses based on performance.

Qualifications

• 5+ years of experience in retail management or golf industry.
• Ability to manage, direct, and lead store staff.
• Strong knowledge of inventory and order processing systems.

Responsibilities

• Build and maintain a positive store culture.
• Control shrink and manage store expenses.
• Ensure compliance with all company policies and procedures.

Skills

Retail management

Communication skills

Leadership

Customer service

Sales management

Education

High school diploma or GED

College degree

Tools

POS register system

Word processing software

Spreadsheet software

Job description

Job Details

Job Location: Santa Rosa, CA 95407
Position Type: Full Time
Job Category: Store Management

What We Offer

The Store Manager position gives you the opportunity to run your own golf store and lead your own team.

Our Store Managers receive base pay + quarterly bonuses.

We offer paid vacation, 401(k) matching, and health benefits with company contribution to the HSA for full-time employees.

All employees receive a strong employee discount, golf‑specific learning opportunities, and hands‑on training.

The Golf Mart is part of the Worldwide Golf family, which operates over 95 stores in 25+ states and has been in business for more than 50 years.

Job Description

The Store Manager at The Golf Mart is responsible for building and maintaining a store culture that is consistent with Worldwide Golf’s values, including the “Sure No Problem” philosophy. The Store Manager executes the day‑to‑day plans and strategies to run the store, drive sales & profitably, and exceed financial goals. The Store Manager also has shared ownership for creating a positive golf store experience from a management, customer and employee perspective to the Worldwide Golf standard.

Responsibilities

• Become a Golf Mart brand ambassador in the local community, making key external relationships and partnerships
• Control shrink and expenses while ensuring the sales floor is adequately stocked & signed, and merchandise is displayed to brand presentation
• Ensure execution of all visual merchandising programs, modules, and direction as dictated by Store Operations Department by assisting and implementing floor moves, merchandising and display maintenance
• Actively recruit for all team positions within the store and create strategies to improve employee engagement and retention
• Help employees grow their career and skill set by identifying additional opportunities for growth
• Appropriately respond to any negative customer experience by de‑escalating the situation and making things right for the customer. Use customer feedback to recognize/coach employees
• Evaluate employee performance and identify opportunities and solutions for improvement
• Ensure compliance with all policies and procedures through regular store management, meetings, store walk‑throughs and audits, etc.
• Partner with Regional Manager and Human Resources on all issues involving “on‑notice” situations
• Create and operate employee schedules
• Monitor company communication tools daily and adjust schedule to execute workload as needed
• Educate employees on company expectations and monitor employee adherence. In partnership with the Regional Manager, address violations to policy in a fair, timely, and consistent manner
• Maintain strong knowledge of all golf products and ensure that employees can educate customers on all golf products and offerings
• Recognize and suggest ways to improve processes

Requirements

• Effectively manage, direct and lead store staff
• Demonstrate knowledge of processing information and merchandise via computer and POS register system
• Possess a working knowledge of word‑processing, spreadsheet, inventory, Internet and order processing systems
• Ability to read, write, analyze and interpret business reports, correspondence and procedures effectively and present that information with excellent written and verbal communication skills
• Ability to calculate figures and amounts such as discounts, interest, commissions and percentages
• Freely access all areas of the store including sales floor, stock area and register area by standing, walking, stooping, crawling, climbing, crouching, kneeling and lifting and/or moving up to 35 pounds at any given time
• Operate and use all equipment necessary to run the store; ability to travel occasionally (i.e., corporate or regional company meetings)
• Work varied hours/days as business dictates

Desired Qualifications

• 5+ years of experience working in retail management or in the golf industry
• General golf knowledge/background
• High school diploma or GED (college degree an advantage, but not required)

Compensation

Pay range: $65,000 – $75,000 per year, including quarterly bonuses based on store sales. Individual starting pay within this range may depend on geography, experience, expertise, and education/training.