Store Manager - The Golf Mart

Worldwide Golf Shops; Santa Rosa (CA); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Quarterly bonuses

Paid vacation

401(k) matching

Health benefits with HSA contribution

Employee discount

Learning opportunities

Hands-on training

Job summary

Worldwide Golf Shops in Santa Rosa, CA is seeking a Store Manager to lead our Golf Mart store and team. You will drive sales, manage staff, and ensure brand presentation on the floor.

This full-time role offers base pay plus quarterly bonuses, paid vacation, 401(k) matching, health benefits with company HSA contribution, and strong employee discounts; learning opportunities and hands-on training are provided.

Qualifications

• Experience leading a retail team in a store setting.
• Ability to read, analyze and interpret business reports and procedures.
• Strong communication and relationship-building skills.

Responsibilities

• Become a Golf Mart brand ambassador in the local community, making key external relationships and partnerships.
• Control shrink and expenses while ensuring the sales floor is adequately stocked & signed, and merchandise is displayed to brand presentation.
• Ensure execution of all visual merchandising programs, modules, and direction as dictated by Store Operations Department by assisting and implementing floor moves, merchandising and display maintenance.
• Actively recruit for all team positions within the store and create strategies to improve employee engagement and retention.
• Help employees grow their career and skill set by identifying additional opportunities for growth.
• Appropriately respond to any negative customer experience by de-escalating the situation and making things right for the customer.
• Evaluate employee performance and identify opportunities and solutions for improvement.
• Ensure compliance with all policies and procedures through regular store management, meetings, store walk-throughs and audits, etc.
• Partner with Regional Manager and Human Resources on all issues involving “on-notice” situations.
• Create and operate employee schedules.
• Monitor company communication tools daily and adjust schedule to execute workload as needed.
• Educate employees on company expectations and monitor employee adherence. In partnership with the Regional Manager, address violations to policy in a fair, timely, and consistent manner.
• Maintain strong knowledge of all golf products and ensure that employees can educate customers on all golf products and offerings.
• Recognize and suggest ways to improve processes.

Education

High school diploma or GED

Job description

Job DetailsJob Location: Santa Rosa, CA 95407Position Type: Full TimeJob Category: Store Management

What We Offer:

• The Store Manager position gives you the opportunity to run your own golf store and lead your own team.
• Our Store Managers receive base pay + quarterly bonuses.
• We offer paid vacation, 401(k) matching, and health benefits with company contribution to the HSA for full-time employees.
• There is no better time to work in the golf industry! All employees receive a strong employee discount, golf-specific learning opportunities, and hands‑on training.
• *The pay range for this position is $65,000 - $75,000 per year, including quarterly bonuses based on store sales. Individual starting pay within this range may depend on geography, experience, expertise, and education/training.
• CA residents: Please review our California Applicant Privacy Notice HERE.

Job Description:

Responsibilities Include:

• Become a Golf Mart brand ambassador in the local community, making key external relationships and partnerships
• Control shrink and expenses while ensuring the sales floor is adequately stocked & signed, and merchandise is displayed to brand presentation.
• Ensure execution of all visual merchandising programs, modules, and direction as dictated by Store Operations Department by assisting and implementing floor moves, merchandising and display maintenance.
• Actively recruit for all team positions within the store and create strategies to improve employee engagement and retention.
• Help employees grow their career and skill set by identifying additional opportunities for growth.
• Appropriately respond to any negative customer experience by de‑escalating the situation and making things right for the customer. Use customer feedback to recognize/coach employees.
• Evaluate employee performance and identify opportunities and solutions for improvement.
• Ensure compliance with all policies and procedures through regular store management, meetings, store walk‑throughs and audits, etc.
• Partner with Regional Manager and Human Resources on all issues involving “on‑notice” situations.
• Create and operate employee schedules.
• Monitor company communication tools daily and adjust schedule to execute workload as needed.
• Educate employees on company expectations and monitor employee adherence. In partnership with the Regional Manager, address violations to policy in a fair, timely, and consistent manner.
• Maintain strong knowledge of all golf products and ensure that employees can educate customers on all golf products and offerings.
• Recognize and suggest ways to improve processes.

Requirements:

• Effectively manage, direct and lead store staff.
• Demonstrate knowledge of processing information and merchandise via computer and POS register system.
• Possess a working knowledge of word‑processing, spreadsheet, inventory, Internet and order processing systems.
• Ability to read, write, analyze and interpret business reports, correspondence and procedures effectively and present that information with excellent written and verbal communication skills
• Ability to calculate figures and amounts such as discounts, interest, commissions and percentages.
• Freely access all areas of the store including sales floor, stock area and register area by standing, walking, stooping, crawling, climbing, crouching and kneeling and lifting and/or moving up to 35 pounds at any given time.
• Operate and use all equipment necessary to run the store; ability to travel occasionally (i.e., corporate or regional company meetings).
• Work varied hours/days as business dictates.

Qualifications Desired:

• 5+ years of experience working in retail management or in the golf industry is required
• General golf knowledge/background is required
• High school diploma or GED is required (college degree a plus, but not required)

Who We Are:

The Golf Mart is part of the Worldwide Golf family, which includes well‑renowned golf retail and e-commerce brands, including: Roger Dunn Golf Shops | Edwin Watts Golf | The Golf Mart | Golfers' Warehouse | Van's Golf Shops | Uinta Golf | Las Vegas Golf Superstore | Golfdom | Mike's Golf Outlet | Golf and Ski Warehouse | Cool Clubs | Worldwidegolf.com | Globalgolf.com | Fairwaystyles.com | Getclubs.com

This is a full-time position.