Store Manager - Furniture & Home Decor

Gardner White Furniture & Mattress; Detroit (MI); On-site; USD 55,000 - 90,000; Full time

Job summary

Gardner White Furniture & Mattress is seeking a Store Manager to lead store operations, drive sales performance, and ensure an exceptional customer experience. The ideal candidate brings passion for furniture and home decor, strong leadership, and a proven retail management track record.

You will oversee staff, monitor performance, manage budgets, and implement promotions to attract traffic. This full-time role requires weekend and holiday availability and a customer-focused approach to

Qualifications

• Bachelor's degree or equivalent in a relevant field is preferred.
• Minimum 3+ years in sales support, customer service or admin roles in furniture/retail.
• Strong organizational and multitasking abilities; ability to prioritize in a fast-paced environment.
• Proficiency with POS, CRM, and MS Office; excellent communication and problem-solving skills.
• Ability to work 8–12 hour shifts, including weekends and holidays.

Responsibilities

• Oversees staff scheduling for regular hours and special events.
• Reviews daily sales reports and cash receipts; ensures deposits align with policies.
• Monitors sales, inventory, and store metrics to spot improvement opportunities.
• Addresses customer inquiries and resolves issues professionally and promptly.
• Ensures compliance with merchandising, pricing, and customer interaction standards.
• Prepares and analyzes sales reports, budgets, and financial statements.
• Implements marketing and promotional initiatives to boost traffic and sales.
• Interviews and participates in staff recruitment and training.
• Handles disciplinary actions per policy and assists with discipline as needed.
• Other duties as assigned to support store operations.

Skills

Customer service

Communication

Organizational skills

Microsoft Office

Multitasking

Sales

Education

Bachelor's degree in business administration, retail management, marketing, or related field

Tools

Microsoft Office Suite

POS systems

CRM software

Job description

Gardner White Furniture & Mattress is seeking a Store Manager to lead store operations, drive sales performance, and ensure an exceptional customer experience. The ideal candidate brings passion for furniture and home decor, strong leadership, and a proven retail management track record.

You will oversee staff, monitor performance, manage budgets, and implement promotions to attract traffic. This full-time role requires weekend and holiday availability and a customer-focused approach to