Store Manager: Lead Sales & Elevate Home Décor Team

Gardner-White Furniture Inc.; Detroit (MI); Vor Ort; USD 65.000 - 90.000; Vollzeit

Zusammenfassung

Gardner-White Furniture Inc. in Detroit seeks a Store Manager to oversee all store operations, drive sales performance, and ensure exceptional customer experience. You will lead a team, manage staffing, and align merchandising with brand standards.

The role requires strong leadership, furniture retail experience, and the ability to analyze performance data, handle escalations, and implement promotions. Nights, weekends, and holidays will be required.

Qualifikationen

• Bachelor's degree in business administration, retail management, marketing, or related field preferred.
• 3+ years in sales support, customer service, or administrative roles in furniture/retail.
• Strong organizational and multitasking skills in a fast-paced environment.
• Proficiency in Microsoft Office, POS systems, and CRM software.
• Excellent communication and customer-focused problem-solving skills.

Aufgaben

• Oversees staff staffing for regular hours and events.
• Reviews daily sales reports and cash receipts per policy.
• Monitors sales performance, inventory, and store metrics.
• Handles customer inquiries, complaints, and resolutions.
• Ensures compliance with merchandising, pricing, and customer standards.
• Prepares sales budgets and financial statements to track performance.
• Implements marketing and promotions to drive store traffic.
• Interviews and assists with training staff; handles disciplinary actions.
• Other duties as assigned.

Kenntnisse

Leadership

Customer service

Sales analytics

Communication

Time management

Ausbildung

Bachelor's degree in business administration/retail management

Tools

POS systems

CRM software

Microsoft Office

Jobbeschreibung

Gardner-White Furniture Inc. in Detroit seeks a Store Manager to oversee all store operations, drive sales performance, and ensure exceptional customer experience. You will lead a team, manage staffing, and align merchandising with brand standards.

The role requires strong leadership, furniture retail experience, and the ability to analyze performance data, handle escalations, and implement promotions. Nights, weekends, and holidays will be required.