Store Manager Full Time

Buff City Soap; Canton (GA); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Store Manager to lead a team in delivering exceptional client experiences. This full-time role involves overseeing daily operations, managing staff, and ensuring the highest standards of service in a vibrant retail environment. The ideal candidate will possess strong leadership and operational skills, with a passion for client service. Join a company that values growth and offers a range of benefits, including flexible scheduling and opportunities for advancement. If you're ready to make a difference and thrive in a fast-paced setting, this opportunity is for you.

Benefits

Disability (Short term & Long Term)

401(k) with matching

Performance-based bonus

Competitive salary

Dental, Vision, and Health insurance

Employee discounts

Flexible schedule

Opportunities for advancement

Paid time off

Training & Development

Qualifications

• Management and/or sales experience required.
• Strong client service knowledge and operational skills.
• Ability to manage in a fast-paced environment.

Responsibilities

• Supervise staff and ensure client satisfaction.
• Maintain cleanliness and manage safety within the makery.
• Drive company metrics and promote company culture.

Skills

Management experience

Sales experience

Client service knowledge

Leadership skills

Operational skills

Basic computer skills

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Join to apply for the Store Manager Full Time role at Buff City Soap.

Buff City Soap is on a mission to create handmade products that are free of harsh ingredients and full of nourishing plant-based goodies to make your skin happy. Our products are made fresh daily in each soap makery with ingredients you can pronounce. We are currently accepting applications for a Store Manager position.

The Store Manager contributes to Buff City Soap’s success by leading a team to create and maintain an exceptional client experience. Responsibilities include supervising staff, making staffing decisions, ensuring client satisfaction, monitoring staff performance, handling maintenance issues, maintaining cleanliness, and managing safety and security within the makery. The role requires modeling and acting in accordance with Buff City Soap principles to deliver an outstanding customer experience.

Benefits:

• Disability (Short term & Long Term)
• 401(k) with matching
• Performance-based bonus
• Competitive salary
• Dental, Vision, and Health insurance
• Employee discounts
• Flexible schedule
• Opportunities for advancement
• Paid time off
• Training & Development

Tasks & Responsibilities:

• Develop and coach employees to provide excellent client experiences.
• Address client concerns promptly.
• Set a positive example and maintain a calm demeanor during busy periods.
• Ensure quality client service and hold team accountable.
• Drive company metrics through action plans and team motivation.
• Promote company culture, values, and mission.
• Delegate responsibilities to ensure smooth operations.
• Manage stock levels of raw materials, finished products, and supplies.
• Maintain store conditions and visual merchandising standards.
• Oversee cleanliness, sanitation, and organization of the makery.
• Manage staffing levels for employee development and operational needs.
• Ensure compliance with wage and hour laws.
• Use operational tools for planning and achieving excellence.
• Analyze financial reports to identify trends and issues.
• Conduct performance assessments and set goals.
• Manage ongoing sales activities.
• Work a 5-day, 40-hour workweek, with varying shifts based on business needs.
• Have reliable transportation for banking and other duties.

Experience:

• Management and/or sales experience required.
• Basic computer skills (Word, Excel, Outlook).
• Ability to manage in a fast-paced environment.
• Strong client service knowledge and operational skills.
• Leadership and team-building skills.
• Ability to prioritize and delegate tasks.

Physical Requirements:

• Ability to stand and walk for long periods.
• Must not be sensitive to scents and fragrances.
• Dexterity in hands and fingers.
• Ability to lift up to 50 lbs.
• Ability to perform cleaning functions and physical tasks required in the makery.

Additional Details:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Retail

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