Baseball Shop Manager - Full Time

Scheels; Rochester (MN); On-site; USD 49,000 - 60,000; Full time

Job summary

An established industry player is seeking passionate individuals who love sports and the outdoors to join their team. This role offers a unique opportunity to turn your interests into a fulfilling career with extensive training and mentorship. As a key member of the sales team, you will engage with customers, providing them with exceptional service and expert advice. With a focus on personal development and teamwork, this position is perfect for those eager to grow in a dynamic environment. Join a company that values its associates and fosters a culture of respect and collaboration.

Qualifications

• Customer service experience is essential for engaging with customers.
• Ability to perform basic math for handling transactions.

Responsibilities

• Meet or exceed personal sales goals while providing excellent customer service.
• Train associates on product knowledge and sales techniques.

Skills

Customer Service

Sales Skills

Basic Math

Communication Skills

Education

High School Diploma or GED

Job description

Description

Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training.

SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America—offering world-class brands, special attractions, and unmatched customer service.

SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career.

Wage:

Starting at $49,000+ annually

Schedule:

Must be flexible to work assigned schedule between 9 a.m. and 9 p.m., Monday through Saturday, 10 a.m. and 6 p.m., Sunday. Schedule may include varied hours, evenings, weekends, and holidays, must be available a minimum of two weekends a month. Average hours per week is 42 hours.

Responsibilities:

Meet or exceed personal sales goals while giving Scheels customers a great experience

Be knowledgeable to answer questions concerning location, price and use of merchandise

Follow instructions for specific requests from customers, while maintaining safety requirements

Analyze reports and make decisions about purchasing of inventory, arrangement of merchandise, and sales trends to meet or exceed Scheels standards

Stock shelves, tables, and counters with merchandise while merchandising to Scheels standards. Set up advertising, signs, and merchandise to promote sales

Communicate professionally with vendors and/or outside sales representatives

Train associates on the proper use and basic knowledge of merchandise

Prepare for and facilitate required product knowledge and sales meetings as directed

Attend weekly required sales and product knowledge training meetings

Be professional in appearance and attitude, contribute to a positive team atmosphere and treat others with respect and consideration while following Scheels’ pol icies and procedures

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence

Ability to perform basic math; perform operations using units of currency, measurements and understanding percentages

Ability to effectively present information in one-on-one or small groups to customers, clients and other employees

Ability to work assigned schedule; may include varied hours, evenings, weekends and holidays

Promote the Scheels Visa Rewards card and be able to clearly explain all benefits

Requirements:

Customer Service

Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”

Culture

Approach daily tasks, projects and follow-up communication with energy and sense of urgency

Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact. –OR – Ability to engage others while demonstrating knowledge and capacity.

Show respect and appreciation for others and Scheels

Arrive to work and meetings 10 minutes early

Team Mentality

Genuine interest and action in helping others before yourself, regardless of recognition or reward

Teach-ability

Consistent eagerness to listen, learn, apply knowledge and accept critical feedback

Ability to adapt to a changing work environment

Ability to apply concepts of basic math, grammar, punctuation and spelling

Dress Code

Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners

Demonstrate pride and ownership of their work while meeting expected deadlines

Education & Experience:

The ideal candidate will have a high school diploma, or general education degree (GED), 1-3 months related experience or training; or equivalent combination of education and experience.

Physical Requirements/Lifting Requirements:

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.

Heavy work – Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.