Store Manager - Fine Jewelry

Fourth Floor; Boston (MA); Sur place; USD 80 000 - 100 000; Plein temps

Avantages offerts par ce poste

Bonus potential

Résumé du poste

Fourth Floor is seeking a General Manager to lead our Boston boutique on Newbury Street. You will drive store sales, uphold an exceptional client experience, and model hands-on leadership on the floor.

You will hire, coach, and develop the team, manage scheduling and inventory, build customer relationships, and partner with local initiatives to boost traffic. Bachelor’s preferred but not required; 3–5+ years in high-end retail encouraged.

Qualifications

• 3–5+ years of experience in retail leadership.
• Proven experience leading, training, and developing a team.
• Hands-on leadership on the sales floor.
• Strong communication, interpersonal, and customer service skills.
• Highly organized and able to manage multiple priorities.
• Experience in jewelry or high-touch retail is a plus.
• Proficiency with Microsoft Office and retail POS systems.
• Bachelor's degree preferred but not required.

Responsabilités

• Drive overall store sales and performance while maintaining a strong client experience.
• Lead by example on the sales floor and support the team in achieving store goals.
• Oversee hiring, training, coaching, and ongoing development of the team.
• Maintain a positive, client-focused store environment and build strong customer relationships.
• Support local outreach and initiatives to increase store awareness and traffic.
• Oversee day-to-day store operations, including scheduling, inventory, and general store standards.
• Monitor sales and team performance, prepare regular reports, and identify opportunities for improvement.
• Ensure company policies, procedures, and operational standards are consistently followed.

Connaissances

Leadership

Sales-driven

Communication

Customer service

Organization

Multitasking

POS systems

MS Office

Formation

Bachelor's degree (preferred)

Outils

POS systems

Microsoft Office

Description du poste

Our client, a boutique fine jewelry brand, is seeking a General Manager to join their Boston team and lead their Newbury Street location!

Responsibilities:

• Drive overall store sales and performance while maintaining a strong client experience.
• Lead by example on the sales floor and support the team in achieving store goals.
• Oversee hiring, training, coaching, and ongoing development of the team.
• Maintain a positive, client-focused store environment and build strong customer relationships.
• Support local outreach and initiatives to increase store awareness and traffic.
• Oversee day-to-day store operations, including scheduling, inventory, and general store standards.
• Monitor sales and team performance, prepare regular reports, and identify opportunities for improvement.
• Ensure company policies, procedures, and operational standards are consistently followed.

Qualifications:

• 3–5+ years of experience
• Proven experience leading, training, and developing a team.
• Hands-on leadership style with the ability to work effectively on the sales floor.
• Strong communication, interpersonal, and customer service skills.
• Highly organized, dependable, and able to manage multiple priorities.
• Experience in jewelry or high-touch retail is a plus.
• Proficiency with Microsoft Office and retail POS systems.
• Bachelor's degree preferred but not required.

Full Time On Site.

Salary: $80,000-$100,000 + bonus