Store Manager - Fan-Driven Retail Leader

Lids; Gilroy (CA); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Retirement plan

Employer-paid benefits

Paid Time Off

Employee discount

Career development

Team environment

Early wage access

Bonus potential

Job summary

Lids Store Manager in Gilroy, CA leads store operations, customer experience, and team performance to drive sales and service excellence. You’ll hire, onboard, train, and coach staff, manage scheduling and payroll, and ensure store standards, inventory control, and visual merchandising are on point.

This role requires strong leadership, excellent communication, and a hands-on approach to daily challenges, while delivering a fun, inclusive work environment and measurable results.

Qualifications

• Proven supervisory skills and ability to train staff.
• Strong interpersonal and communication skills.
• Ability to manage store operations and drive KPIs.
• Willingness to travel overnight for training and meetings.

Responsibilities

• Lead selling strategy to achieve KPIs and deliver customer service excellence.
• Resolve customer feedback and escalations in the moment.
• Direct in-store team to ensure optimal service and store operations.
• Oversee scheduling, payroll, inventory, and visual merchandising.

Skills

Store leadership

Hiring strategy

Team training

Employee relations

Customer service

Operations management

Scheduling & payroll

Inventory control

Job description

Lids Store Manager in Gilroy, CA leads store operations, customer experience, and team performance to drive sales and service excellence. You’ll hire, onboard, train, and coach staff, manage scheduling and payroll, and ensure store standards, inventory control, and visual merchandising are on point.

This role requires strong leadership, excellent communication, and a hands-on approach to daily challenges, while delivering a fun, inclusive work environment and measurable results.