Store Manager — Elevate Guest Experience

Ballard Designs Inc.; Nashville (TN); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health care from day 1

Employee discounts

Paid time off

Parental leave

Job summary

QVC Group, a live social shopping company, seeks an Associate Store Manager in Nashville to lead a customer-focused sales team on site. You will hire, train, and retain talent to deliver an inspiring shopping experience while upholding brand standards and profitability.

You will report to the Store Leader and support scheduling, program execution, and customer service excellence across the Ballard Designs brand in-store.

Qualifications

• 3+ years of management experience in specialty retail.
• Ability to lead and train a diverse team.
• Strong guest-focused service and sales leadership.

Responsibilities

• Deliver Sales Associate training on product knowledge and selling techniques.
• Lead team to drive sales, store operations, HR tasks, and procedures.

Skills

Leadership

Retail management

Customer service

Tools

Microsoft Word

Microsoft Excel

Outlook

Workday

Kronos

POS Systems

Job description

QVC Group, a live social shopping company, seeks an Associate Store Manager in Nashville to lead a customer-focused sales team on site. You will hire, train, and retain talent to deliver an inspiring shopping experience while upholding brand standards and profitability.

You will report to the Store Leader and support scheduling, program execution, and customer service excellence across the Ballard Designs brand in-store.