Store Manager: Elevate Customer Experience & Growth

Ann Taylor; Clinton Charter Township (MI); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Bonus opportunities

Merchandise discounts

Professional development

Community partnerships

Job summary

Ann Taylor in Clinton Township, MI is seeking a Store Manager to lead customer and associate experiences, drive profitable store performance, uphold visual standards, and foster community engagement. You will coach your team to deliver legendary service and ensure a welcoming environment for customers and teammates.

You will hire, develop, and retain talent; manage daily operations including opening and closing; and use reporting tools to optimize payroll, budgeting, and store profitability.

Qualifications

• 2+ years in store management or service industry preferred.
• Hospitality mindset when engaging with customers and associates.
• Strong people management and talent development ability.
• Effective leadership and communication skills.
• Comfort with technology and POS systems.
• Strong business sense and ability to drive results.

Responsibilities

• Cultivate a customer-focused environment that delivers exceptional experiences.
• Inspire, educate, and coach associates to leverage brand behaviors.
• Use technology to provide customers with a seamless omnichannel experience.
• Hire and develop an effective store team through training and coaching.
• Create an inclusive environment where everyone feels welcome.
• Develop operational dynamics to achieve store goals.
• Promote in-store community events and philanthropic partnerships.
• Oversee profitability, budgeting, and payroll using reporting tools.
• Analyze reporting to develop short- and long-term retail plans.
• Manage day-to-day operations including opening and closing.

Skills

Hospitality mindset

People management

Leadership

Communication skills

Technology proficiency

Business acumen

Time management

Tools

Point-of-sale system

Job description

Ann Taylor in Clinton Township, MI is seeking a Store Manager to lead customer and associate experiences, drive profitable store performance, uphold visual standards, and foster community engagement. You will coach your team to deliver legendary service and ensure a welcoming environment for customers and teammates.

You will hire, develop, and retain talent; manage daily operations including opening and closing; and use reporting tools to optimize payroll, budgeting, and store profitability.