Store Manager: Drive Sales & Guest Experience

Victra-Verizon Authorized Retailer; Greenfield (MA); On-site; USD 2,617,000 - 4,133,000; Full time

Benefits offered by this job

Paid training

401K Match

Discount on Verizon service

Job summary

Victra-Verizon Authorized Retailer is seeking a Store Manager to lead a high‑performing retail team in a fast‑paced Verizon store environment. You will drive sales, coach staff, manage operations, and ensure an exceptional guest experience every day.

You will guide hiring, training, and performance, while meeting store targets and compliance requirements. The role emphasizes leadership, accountability, and customer focus in a dynamic market.

Qualifications

• 1-2 years of experience in Customer Service or leadership role.
• Management experience in a commission-based sales environment.
• Willingness to work evenings, weekends, holidays, and peak periods.
• Legally authorized to work in the United States.
• Basic interview skills and staffing knowledge.

Responsibilities

• Talent Management — Selecting, hiring, and developing the best talent.
• Training and mentoring your team to deliver an outstanding customer experience.
• Running store operations — analyzing staffing, data, cash, and compliance.
• Delivering Every Guest, Every Time and guiding the sales floor.
• Lead by example on the sales floor and coach team to higher performance.

Skills

Leadership

Coaching

Customer service

Sales goals

Interviewing

Education

High school diploma or GED

Tools

POS system

Job description

Victra-Verizon Authorized Retailer is seeking a Store Manager to lead a high‑performing retail team in a fast‑paced Verizon store environment. You will drive sales, coach staff, manage operations, and ensure an exceptional guest experience every day.

You will guide hiring, training, and performance, while meeting store targets and compliance requirements. The role emphasizes leadership, accountability, and customer focus in a dynamic market.