Store Manager - Customer Experience & Team Leadership

Vans

Florida

On-site

USD 41,000 - 61,000

Full time

5 days ago

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Benefits offered by this job

Annual incentive plan

Sales incentive

Commission potential

Job summary

Vans is seeking a Store Manager to lead a busy retail team in New York, driving exceptional customer service, sales, and store operations. You’ll recruit, coach, and evaluate staff, manage scheduling and inventory, and ensure visual merchandising aligns with brand standards. A strong leader who can elevate the in-store experience is essential.

You will mentor diverse teams, communicate effectively, and uphold VF Values while delivering business results in a dynamic retail environment.

Qualifications

Proven ability to drive results through store teams and exceed sales and profit goals.
Excellent coaching and team-building skills to develop diverse, high-performing teams.
Strong communication skills to influence across all levels and adapt to a fast-paced retail environment.

Responsibilities

Model exceptional customer service and selling behaviors to elevate the in-store experience.
Lead recruitment, onboarding, evaluations, promotions, and terminations.
Monitor store KPIs and drive progress toward sales goals and profitability.
Manage scheduling, expenses, loss prevention, audits, and reporting.
Oversee visual merchandising, inventory control, and receiving procedures.
Support store events and community engagement to drive traffic and brand awareness.
Uphold policies, safety standards, and VF Values across the team.