Store Manager — Customer Experience & Sales Leader

DTLR, Inc; Fayetteville (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

DTLR, Inc. is seeking a Store Manager to uphold daily store operations, drive sales, manage inventory and expenses, and develop the store team to deliver outstanding customer service.

The role requires leadership, strong communication, and the ability to travel between stores within the district. Flexible hours including weekends and holidays are expected. Minimum one year retail management experience is preferred.

Qualifications

• Requires solid knowledge of business and professional English communication.
• Strong leadership, planning and organizational abilities are essential.
• Experience in retail management and customer service preferred.

Responsibilities

• Lead store staff to ensure quality and performance.
• Analyze trends to maximize revenue and control costs.
• Ensure policy compliance and training standards.
• Recruit, select and train store personnel; conduct evaluations.
• Manage expenses and inventory to meet budget goals.
• Maintain safety, security and operational standards.
• Communicate market opportunities to the District Manager.
• Deliver outstanding customer service in a friendly environment.
• Flexible schedule including days, nights, weekends and holidays.

Skills

Retail leadership

English communication

Interpersonal skills

Strategic planning

Project management

Time management

Discretion & confidentiality

Multi-tasking

Customer service

Analytical skills

Education

Retail management experience

Tools

Microsoft Office

Job description

DTLR, Inc. is seeking a Store Manager to uphold daily store operations, drive sales, manage inventory and expenses, and develop the store team to deliver outstanding customer service.

The role requires leadership, strong communication, and the ability to travel between stores within the district. Flexible hours including weekends and holidays are expected. Minimum one year retail management experience is preferred.