Store Manager - Customer-Centric Growth Leader

PLS Financial Services; New York (NY); On-site; USD 66,000 - 73,000; Full time

Benefits offered by this job

Medical/dental/vision

401(k)

Vacation

Opportunities for advancement

Ongoing training

Job summary

PLS Financial Services in Brooklyn, NY is seeking a Store Manager to provide leadership and drive exceptional customer service while meeting operating objectives and financial goals. You will motivate and train the team, ensure policy compliance, and manage day-to-day store operations in a fast-paced retail environment.

The role requires at least two years of management experience, strong communication skills, and a customer-focused mindset.

Qualifications

• Two years of management experience in hospitality, financial services, retail, or restaurant.
• Strong customer service and relationship-building skills.
• Excellent verbal and written communication and presentation abilities.
• English fluency required; English/Spanish bilingual is a plus.

Responsibilities

• Lead store operations to deliver outstanding customer service and meet financial goals.
• Coach and develop store team members; recruit and motivate staff.
• Ensure compliance with federal, state, and local regulations.
• Analyze financial statements and trends to maximize sales and efficiency.
• Monitor cash handling, labor, and store audits; maintain a clean store environment.

Skills

Management

Customer service

Communication

English fluency

Bilingual English/Spanish

Job description

PLS Financial Services in Brooklyn, NY is seeking a Store Manager to provide leadership and drive exceptional customer service while meeting operating objectives and financial goals. You will motivate and train the team, ensure policy compliance, and manage day-to-day store operations in a fast-paced retail environment.

The role requires at least two years of management experience, strong communication skills, and a customer-focused mindset.