Store Manager - Coral Gables Neiman Marcus

Brobston Group; Coral Gables (FL); On-site; USD 65,000 - 100,000; Full time

Job summary

Kering's Bottega Veneta store in Coral Gables, FL is seeking a Store Manager to lead daily operations, drive performance, and uphold the brand's service standards.

With at least 5 years in luxury retail management, you will mentor staff, manage recruiting, training, and ensure exceptional client experiences while achieving store and departmental targets.

Qualifications

• Minimum 5 years of retail management experience.
• Ability to work in a team and stay organized.
• Strong knowledge of products and brand philosophy.
• Excellent verbal and written communication skills.

Responsibilities

• Support store operations, performance, customer service, and image.
• Drive sales targets and individual goals.
• Maximize store potential and sales by department per company strategy.
• Mentor and coach retail associates to develop competencies.
• Monitor data quality in staff client books and plan actions.
• Manage recruiting and maintain candidate pool.
• Deliver staff trainings and new hire inductions.
• Ensure compliance with Bottega Veneta standards.
• Deliver exceptional service while maintaining brand values in client relationships.
• Open/close store, manage register and back-office procedures.
• Foster fair treatment and respectful environment.

Skills

Retail management

Teamwork

Brand knowledge

Communication skills

Job description

How you will contribute:

• Support the operations of the store, including the business performance, customer service and company image in the store
• Drive the achievement of the store’s sale targets while also meeting individual sales goals
• Assist in maximizing the business potential of the store and maximizing sales by department in line with company strategy
• Mentor and coach retail associates in order to develop their competencies and support their growth while driving their individual sales and ultimately the sales of the store as a whole
• Monitor proper use and ensure the quality of data in the sales staff’s client books, as well as working with sales staff to propose action plans
• Manage recruiting for store associates and maintaining a pool of potential candidates
• Facilitate staff trainings and new hire inductions, as well as ensuring the proper follow up steps are taken
• Comply with and enforce Bottega Veneta standards and procedures
• Deliver exceptional service to all clientele by upholding brand service values and standards while managing customer relationships in a timely, professional manner
• Effectively perform operational functions: opens and closes the store, register, and back office management procedures
• Maintain an environment where all associates are treated fairly and with dignity and respect

Who you are:

• Minimum of 5 years of retail experience in a managerial role
• Ability to work in a team, possess organization awareness and flexibility
• Demonstrate ability to adapt, strong knowledge of products and philosophy of the brand
• Exemplary verbal and written communication skills

Why work with us?

This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

EOE MDFV