Store Manager: Banking & Customer Growth

TD; Westampton Township (NJ); On-site; USD 72,000 - 108,000; Full time

Job summary

TD Bank in Westampton, New Jersey, is seeking a Store Manager I to lead a consumer banking team and grow deposits, loans and service referrals. You will coach staff to deliver a legendary customer experience while meeting shareholder value through proactive relationship building and referrals to specialists.

The role requires 3+ years retail/financial services experience, bachelor’s degree or equivalent, and strong leadership, communication and financial analysis skills.

Qualifications

• Undergraduate degree or equivalent experience
• 3+ years relevant experience required (retail, customer service, and/or financial services industries)
• Business development skills, including ability to conceptualize and implement strategies
• 1+ years leadership and coaching experience required
• Small Business and Consumer lending experience preferred
• Knowledge of Bank product lines and services as well as an understanding of Store operations and security
• Proven ability to manage competing priorities, strategically aligning efforts and activities to meet Store goals and objectives
• Strong financial analysis skills
• Strong presentation, analytical, interpersonal and collaborative skills with all levels of internal and external customers
• Excellent verbal and written communication skills
• Demonstrated ability to lead and motivate team members
• Proficient with Microsoft Office Suite
• Notary License (preferred)

Responsibilities

• Leads and coaches the service and advice team to deliver exceptional customer experience
• Develops and grows the store's portfolio through deposits, loans and referrals
• Manages scheduling and store operations to meet customer demand
• Escalates issues and coordinates with partners to manage risk and compliance
• Builds community relationships and promotes the bank’s brand

Skills

People management

Leadership

Customer service

Strategic thinking

Financial analysis

Communication

MS Office

Sales & referrals

Education

Undergraduate degree

Notary License (preferred)

Tools

NMLS

Job description

TD Bank in Westampton, New Jersey, is seeking a Store Manager I to lead a consumer banking team and grow deposits, loans and service referrals. You will coach staff to deliver a legendary customer experience while meeting shareholder value through proactive relationship building and referrals to specialists.

The role requires 3+ years retail/financial services experience, bachelor’s degree or equivalent, and strong leadership, communication and financial analysis skills.