Store Manager

Kinn Studio; United States; On-site; USD 70,000 - 90,000; Full time

Job summary

A modern luxury jewelry retailer is seeking a strategic leader to launch and manage its NYC flagship store. The ideal candidate will have extensive retail management experience, particularly in luxury, with a focus on team building and operational excellence. Responsibilities include setting up store operations, hiring staff, and ensuring exceptional customer experiences. This is a full-time position requiring strong leadership and organizational skills.

Qualifications

• 5+ years of retail leadership experience, ideally in luxury or high-end environments.
• Proven ability to build and manage effective teams.
• Strong skills in operational and inventory management.

Responsibilities

• Lead the launch of the NYC flagship store from pre-opening to operation.
• Own all in-store operations including scheduling and inventory.
• Hire and develop a high-performing team.
• Partner with HQ to translate brand standards into the store.
• Execute merchandising that aligns with brand goals.

Skills

Retail management

Team leadership

Operational management

Customer service

Visual merchandising

Job description

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Kinn is opening its second flagship store – this time in the heart of New York City in West Village – and we’re looking for a strategic, service‑obsessed leader to bring it to life.

This isn’t your typical store manager role. You’ll be the boots‑on‑the‑ground builder of our East Coast presence, launching our NYC location from scratch. From setting up operations and staffing the team, to curating in‑store experiences and executing flawless merchandising, you’ll own every detail that makes this store a true extension of the Kinn brand.

We’re a modern fine jewelry company rooted in craftsmanship, heritage, and storytelling. As a fast‑growing, founder‑led business, we value people who move quickly, think beyond their lane, and take pride in building something meaningful and enduring. If you’re a natural leader with an eye for luxury and a love for building teams and culture, we’d love to meet you.

What You’ll Do

• Lead the launch of our NYC flagship store from pre‑opening to daily excellence.
• Own all in‑store operations, including scheduling, inventory management, visual merchandising, and reporting.
• Hire, train, and develop a high‑performing team that delivers a warm, elevated customer experience.
• Partner with HQ and our LA flagship to translate Kinn’s brand, rituals, and service standards into the physical space.
• Create and implement clienteling strategies to build community and long‑term relationships.
• Execute merchandising and product storytelling that aligns with both retail and brand goals.
• Ensure operational readiness across systems, staffing, security, and compliance.
• Collaborate with marketing and brand to activate local events and store experiences.
• Set and achieve ambitious sales targets while delivering exceptional service.

You Might Be a Fit If

• You’ve opened and/or managed a high‑touch retail store, ideally in luxury, jewelry, or fashion.
• You know how to build and scale store operations and processes from the ground up.
• You’re a culture and people builder – your teams love working with you.
• You have a sharp eye for visual presentation and product storytelling.
• You’re highly organized, thrive in fast‑paced environments, and don’t mind rolling up your sleeves.
• You love delivering an experience that makes people feel something, not just selling a product.

Your Experience

• 5+ years of retail leadership experience, with at least 2 years managing a team.
• Experience in luxury or high‑end customer experience strongly preferred.
• Proven ability to meet and exceed sales goals.
• Strong operational and inventory management skills.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Sales and Business Development

Industries

• Retail Luxury Goods and Jewelry