Store Manager

NEON SEARCH; New York (NY); On-site; USD 90,000 - 140,000; Full time

Job summary

NEON SEARCH is partnering with a luxury fashion brand to recruit a Store Manager for a New York boutique. The role demands a proven leader who can drive sales, mentor a high-performing team and cultivate long-term client relationships with both local and international customers.

The ideal candidate will have luxury retail experience, a track record of achieving commercial goals, and a leadership style that is engaging, visible and highly commercial.

Qualifications

• Currently in a Store Manager, Boutique Manager or senior retail leadership role in luxury fashion.
• Proven track record of delivering commercial results in luxury retail.
• Strong client development and relationship-led selling skills.
• Ability to coach and develop high-performing teams.
• Strong operational and business management capability.
• Understanding of the New York luxury customer and retail landscape.

Responsibilities

• Take full ownership of day-to-day and strategic performance of the store.
• Drive sales and deliver against store KPIs while leading the team.
• Build a clienteling culture and develop relationships with local and international clients.
• Maintain exceptional service throughout the client journey.
• Develop team product knowledge, selling capability and commercial awareness.
• Oversee store operations, visuals, inventory and compliance.

Skills

Store leadership

Team leadership

Client development

Relationship selling

Commercial results

Coaching

Operations

New York market

Job description

We’re partnering with an international luxury fashion brand to appoint a Store Manager for its New York boutique.

This is an opportunity for an experienced luxury retail leader to take ownership of a key location, leading the team, driving commercial performance and creating the level of client experience expected within the luxury market.

We’re looking for someone who combines strong commercial instinct with exceptional people leadership — someone who understands that the best luxury stores are built around relationships, not simply transactions.

The Role

You will take full ownership of the day-to-day and strategic performance of the store, with responsibility for:

• Driving sales performance and delivering against store KPIs
• Leading, developing and retaining a high-performing retail team
• Building a strong clienteling culture and developing long-term relationships with local and international clients
• Maintaining an exceptional standard of service throughout the client journey
• Developing the team’s commercial awareness, product knowledge and selling capability
• Identifying opportunities to grow the store’s client base and local market presence
• Overseeing store operations, visual standards, inventory and compliance
• Working closely with senior leadership and wider business teams to support the continued growth of the brand in the US

About You

You will already be operating in a Store Manager, Boutique Manager or senior retail leadership position within luxury fashion.

You’ll bring:

• Strong experience leading teams within a luxury retail environment
• A proven track record of delivering commercial results
• Genuine strength in client development and relationship-led selling
• The ability to coach and develop high-performing teams
• Strong operational and business management capability
• An understanding of the New York luxury customer and retail landscape
• A leadership style that is visible, engaging and highly commercial

This role would suit someone who enjoys being close to both the team and the client — a leader who can set the direction of the business while remaining present on the floor.