Store Manager

Ocean State Job Lot; Tacoma (WA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to lead a vibrant team in a fun retail environment. This role focuses on recruiting, training, and managing personnel to achieve sales goals while ensuring a top-notch customer experience. With a commitment to promoting from within, this company fosters growth and development for its employees. If you thrive in a fast-paced retail setting and are passionate about leading a team, this opportunity is perfect for you. Join a company that values creativity, culture, and community, and make a significant impact in the lives of customers and team members alike.

Benefits

Employee Discount

Medical Insurance

Vision Insurance

Dental Insurance

Vacation Package

Community Service Hours

Rapid Promotion Opportunities

Fun Work Environment

Qualifications

• 1-2 years of retail sales experience required.
• Excellent interpersonal and customer service skills are essential.

Responsibilities

• Recruit, hire, train, and manage store personnel.
• Meet and exceed sales goals while controlling expenses.

Skills

Retail Sales Experience

Interpersonal Skills

Customer Service Skills

Team Management

Coaching and Feedback

Education

High School Diploma or Equivalent

Job description

Why work just anywhere, when you can work at Journeys? A 40% off discount, team that feels like family, work hard/play hard environment & promote from within attitude -- Journeys has it all. This is a place where fashion, music, art, creativity, culture, community & opportunity merge together. You can be yourself, meet lifelong friends & launch your career. Apply today & find the perfect fit in our stores!

Store Manager

Location: Tacoma, WA (Tacoma Mall Space 460B)

Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats, and accessories. With more than 800 stores in all 50 US states, Puerto Rico, and Canada, Journeys offers the most popular brands that cater to the teen lifestyle such as Converse, Vans, Dr Martens, UGG, Adidas, Timberland, Birkenstock, Crocs, and Hey Dude. Through strategic artistic partnerships, event sponsorships, exclusive content, and creative collaborations with musicians, Journeys has become more than just a retailer, but a universal part of teen and youth culture. The in-store Journeys experience features an energetic environment, friendly, passionate staff, and an inclusive atmosphere where self-expression is not just accepted – but encouraged and embraced.

Journeys is always looking for great people to join our team!

• Rapid promotion opportunities for top performers - we promote from within
• You get to work in a fun environment with the coolest people around
• We conduct business with integrity and passion
• Excellent benefits and employee discount
• Compensation includes base pay, sales commission, and bonus potential*

JOB SUMMARY

To recruit, hire, train, and manage store personnel to achieve store and personal sales goals, control expenses, and to protect company assets while pursuing growth opportunities.

ESSENTIAL JOB FUNCTIONS

• Meet and exceed store and personal sales goals and standards of performance
• Recruit, interview, and hire high-caliber employees with in-store needs
• Train and develop a successful sales team
• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
• Ensure that all company initiatives are properly implemented and to the standard of the company direction
• Conduct monthly performance reviews
• Recognize talented staff and develop them for growth within the company
• Supervise and manage all aspects of daily store operations
• Supervise and manage all aspects of Loss Prevention practices
• Plan weekly staffing schedules in compliance with schedules policy
• Provide a fun, full-service experience to all customers
• Resolve customer issues effectively
• Understand the Journeys culture and demonstrate it to the team
• 1–2 years retail sales experience
• Excellent interpersonal and customer service skills
• Desire to succeed in fast-paced retail environment
• Willingness to learn
• Completion of all training programs leading up to Manager in Training position or equivalent training
• Ability to work 45 hours per week
• Ability to work night and weekend shifts
• Ability to climb, reach, bend, and lift up to 50 pounds
• Stand for long periods of time
• Must be at least 18 years of age*

*Age requirements for full-time employment may vary based on state.

*The pay rate, commission, and bonus structure varies per job title, county, city, state or province. Benefits offered may include medical, vision, and dental insurance, a vacation package, and community service hours but may also vary by state, province, or territory.

PRE-APPLICATION DISCLOSURES

Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, sex, religion, national origin, age, veteran status, pregnancy, childbirth, or related medical condition, physical or mental disability of otherwise qualified individuals, medical condition, genetic information, sexual orientation, citizenship, marital or registered domestic/civil union partner status, gender identity and/or expression, or any other factor that the law protects from employment discrimination.

All employment decisions are based on business needs, job requirements and individual qualifications. This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, placement, promotion, termination, reductions in force, recall, transfer, leaves of absence, compensation and training.

SHOULD YOU HAVE A NEED, GENESCO WILL PROVIDE A REASONABLE ACCOMMODATION WITHIN A TIMELY MANNER TO COMPLETE THE APPLICATION UPON REQUEST.

Genesco is an Equal Opportunity Employer who provides equal employment opportunities to all applicants for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, status as a protected veteran, or any other protected status.

Qualified federal government contractors are required by law to take affirmative action to employ (and advance in employment) all qualified applicants (and employees) who are protected veterans.