Store Manager

AIDS Healthcare Foundation; San Diego (CA); On-site; USD 52,000 - 76,000; Full time

Job summary

AIDS Healthcare Foundation is seeking an OTC Store Manager in San Diego, CA to lead daily operations of our OTC storefront, ensure friendly customer service, and drive sales performance.

You will manage staff, handle customer inquiries, train team members, and maintain merchandising standards to reflect the AHF brand. This role emphasizes safety, compliance, and a welcoming environment that encourages repeat visits.

Qualifications

• Leadership and coaching abilities.
• Strong customer service mindset.
• Cash handling and basic POS proficiency.

Responsibilities

• Oversee daily store operations and sales.
• Lead and train staff to deliver excellent customer service.
• Maintain merchandising standards and brand presentation.

Skills

Leadership

Customer service

Cash handling

Job description

An OTC Store Manager contributes to AHF's mission by presenting a friendly, helpful face to shoppers, donors, people seeking testing or pharmacy patrons.

Within their duties of managing the store, the staff and answering customer’s questions, this position has the opportunity to give exceptional service that enhances the reputation of AHF and encourages customers to return to an OTC. In addition, better sales performance will increase AHF's ability to serve more clients.

The Store Manager contributes to OTC and AHF by giving guidance to the staff to increase team morale and efficiency in reaching goals. Store Manager well also give constant feedback to the management on how to improve overall quality of OTC and AHF branding.