Head of Sales - San Francisco, CA

Pailin Group Psc; California (MO); On-site; USD 45,000 - 60,000; Full time

Job summary

A retail organization is seeking an OTC Head of Sales to provide exceptional customer service, process transactions, and support team dynamics. The ideal candidate will exhibit strong adaptability and effective communication skills, enhancing customer experience and contributing to team success. This role is a pivotal part of the organization, encouraging customer loyalty and competitive advantage.

Qualifications

• Strong customer service skills.
• Ability to handle cash and credit transactions.
• Flexibility in adapting to various situations.

Responsibilities

• Ring up sales and answer customers’ questions.
• Handle cash and credit transactions.
• Enhance the experience of other OTC employees.

Job description

Overview

An OTC Head of Sales employee contributes to the mission by presenting a friendly, helpful face to shoppers, donors, people seeking testing or pharmacy patrons.

Responsibilities

• Ring up sales and answer customers’ questions with a focus on standout service that enhances the organization’s reputation and encourages customers to return to an OTC and recommend it to others.
• Handle cash and credit transactions with precision to protect the organization and maximize revenue.
• Enhance the experience of other OTC employees by being friendly and helpful and by offering to assist when needed.
• Provide feedback to the manager about how service could be improved to enhance contribution.
• Contribute consistent value to the OTC Team by adapting to various situations with ease and by being flexible.