Assistant Store Manager: Customer Experience Leader

AIDS Healthcare Foundation; Chicago (IL); On-site; USD 42,000 - 54,000; Full time

Job summary

AIDS Healthcare Foundation is seeking an OTC Assistant Store Manager who greets customers warmly, answers questions, and guides shoppers with knowledge about testing, pharmacy services, and health products. You will support store leadership, supervise staff, and help maintain a welcoming, clean, and organized OTC environment.

This role emphasizes coaching staff to improve efficiency, accuracy, and customer satisfaction, while collaborating with management to implement branding and service

Qualifications

• Friendly and helpful customer-facing demeanor.
• Ability to assist with store operations and provide information to customers.

Responsibilities

• Assist with management of the store.
• Provide information to customers and clients about products and services.
• Coach staff to improve efficiency and the shopping experience.
• Provide feedback to management to improve overall store quality and branding.

Job description

AIDS Healthcare Foundation is seeking an OTC Assistant Store Manager who greets customers warmly, answers questions, and guides shoppers with knowledge about testing, pharmacy services, and health products. You will support store leadership, supervise staff, and help maintain a welcoming, clean, and organized OTC environment.

This role emphasizes coaching staff to improve efficiency, accuracy, and customer satisfaction, while collaborating with management to implement branding and service