Assistant Store Manager

AIDS Healthcare Foundation; Chicago (IL); On-site; USD 42,000 - 54,000; Full time

Job summary

AIDS Healthcare Foundation is seeking an OTC Assistant Store Manager who greets customers warmly, answers questions, and guides shoppers with knowledge about testing, pharmacy services, and health products. You will support store leadership, supervise staff, and help maintain a welcoming, clean, and organized OTC environment.

This role emphasizes coaching staff to improve efficiency, accuracy, and customer satisfaction, while collaborating with management to implement branding and service

Qualifications

• Friendly and helpful customer-facing demeanor.
• Ability to assist with store operations and provide information to customers.

Responsibilities

• Assist with management of the store.
• Provide information to customers and clients about products and services.
• Coach staff to improve efficiency and the shopping experience.
• Provide feedback to management to improve overall store quality and branding.

Job description

An OTC Assistant Store Manager contributes to AHF's mission by presenting a friendly, helpful face to shoppers, donors, people seeking testing or pharmacy patrons, as well as AHF employees.
Within their duties of assisting with the management of their store, the staff and providing information to customer and clients. This position has the opportunity to give exceptional service that enhances the reputation of AHF and encourages customers to return to an OTC. In addition, an assistant manager contributes to their staff by coaching their staff to provide and improve efficiency, prosperous and enhance shopping experience.
The Assistant Store Manager contributes to OTC and AHF by providing feedback to management on how to improve overall quality of OTC and AHF branding.