Store Manager

Jobtome; Greenville (NC); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Diamonds Direct is seeking an energetic, motivated Jewelry Store Manager to lead daily store operations in Greenville, NC. The role requires a proven leadership track record, strong customer focus, and the ability to train sales staff and manage inventories with accountability.

You will drive sales, set goals with senior leadership, and ensure exceptional service on the floor. Qualifications include a Bachelor's degree or 3+ years in related jewelry retail experience; jewelry-store management

Qualifications

• Bachelor's degree or 3+ years related experience or equivalent.
• Previous jewelry industry experience is required.
• Jewelry store management experience preferred.
• Ability to read and interpret business materials and present information clearly.

Responsibilities

• Lead and represent Diamonds Direct at functions and marketing opportunities.
• Create and manage employee schedules and staffing levels.
• Train and develop sales professionals to achieve targets.
• Collaborate with GM & VP to set store goals.
• Demonstrate effective sales techniques on the floor.
• Maintain inventory controls and implement best practices.
• Develop and maintain relationships with key customers.
• Provide exemplary customer service and coach staff accordingly.
• Be visible on the sales floor to resolve issues promptly.

Skills

Leadership

Schedule management

Customer management

Training & development

Sales techniques

Store operations

Education

Bachelor's degree

3+ years related experience

Tools

POS / Retail systems

Job description

At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO s. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO s exhibit humility, as in order for the business to succeed here, it takes EVERYONE! Do YOU have what it takes to be a Diamonds Direct RHINO?? Diamonds Direct is looking for an energetic, motivating, self-starting, experienced Jewelry Store Manager.

Essential Duties

• Leadership
• Responsible for representing Diamonds Direct at designated functions and marketing opportunities.
• Stays abreast of current and relevant trends in the industry and educates employees to promote optimal performance.
• Proven leader or top performer in current/previous role(s) Management
• Creates and manages employee schedules
• Trains and develops sales professionals
• Collaborates with GM & VP to set monthly and annual store goals
• Role models appropriate sales techniques
• Ensures inventory control and best practices
• Customer Management
• Develops and maintains relationships with key customers
• Demonstrates exemplary customer service and coach employees to do the same
• Is visible on the sales floor to resolve issues/requests in a timely manner

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education / Experience

• Bachelor's degree (B. A.) from four-year college or university;
• or a minimum of three years related experience and/or training;
• or equivalent combination of education and experience.
• Previous experience in the jewelry industry required.
• Jewelry store management experience preferred.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.