Sales Associate, Diamonds Direct

Signet Jewelers Limited; Troy (MI); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Unlimited earning potential

Career development

Job summary

Diamonds Direct is seeking a Jewelry Sales Associate to deliver luxury customer service and guide clients through designer collections. You will leverage a vast inventory to help customers find the perfect piece while upholding high standards of professionalism.

Candidates with experience in luxury or diamond sales are preferred, and a GIA certification is a plus. Availability on Saturdays is required to meet peak demand in our fast-paced environment.

Qualifications

• Experience in luxury sales or diamonds sales preferred.
• GIA certification a plus.
• Availability to work Saturdays is required.

Responsibilities

• Customer Service Excellence: provide top-notch service prioritizing the customer’s needs from greeting to follow-up.
• Relationship Building: cultivate lasting client relationships and position Diamonds Direct as the go-to luxury destination.
• Product Knowledge: utilize knowledge of inventory and designer collections to guide customers to informed choices.
• Sales Process: manage the sales process with a customer-first approach and post-sale follow-up.
• Organizational Skills: maintain a well-organized workspace and precise attention to detail.
• Professionalism: maintain a professional demeanor reflecting Diamonds Direct’s standards.

Skills

Customer service

Relationship-building

Detail-oriented

Professional demeanor

Education

GIA certification

Job description

At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO’s. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO’s exhibit humility, as in order for the business to succeed here, it takes EVERYONE! Do YOU have what it takes to be a Diamonds Direct RHINO??

As a Jewelry Sales Associate with Diamonds Direct, you will step into a role that offers a unique blend of luxury, creativity, and customer-focused service. You will have access to a vast inventory and top designers in the industry, enabling you to offer unparalleled choices to your customers. Join us in a fast-paced, family-oriented environment where your passion for luxury jewelry and commitment to exceptional customer service will shine.

Key Responsibilities

• Customer Service Excellence: Provide top-notch service by always prioritizing the customer’s needs. Ensure a memorable shopping experience from the initial greeting to post-sale follow-up.
• Relationship Building: Cultivate lasting relationships with customers, positioning Diamonds Direct as their go-to destination for luxury jewelry.
• Product Knowledge: Utilize extensive knowledge of our inventory and designer collections to guide customers in making informed and personalized choices.
• Sales Process: Manage the sales process with a focus on what’s best for the customer, including detailed follow-through after the sale.
• Organizational Skills: Maintain a well-organized work environment, paying close attention to detail in all aspects of the sales process.
• Professionalism: Uphold a professional demeanor and appearance that reflects the high standards of Diamonds Direct.

What’s in it for You?

• Unlimited Earning Potential: Enjoy a rewarding compensation structure with no quotas or team goals.
• Career Development: Benefit from our investment in your career growth and development within the luxury jewelry industry.
• Freedom from Pressure: No push to sell warranties, credit applications, or additional products.

Requirements:

• Experience: Previous experience in luxury sales and/or diamonds sales preferred. GIA certification is a plus.
• Availability: Must be able to work Saturdays, as it is a peak day for sales.
• Skills: Strong focus on customer service and relationship-building. Well-organized with a keen eye for detail. Professional demeanor and appearance.

At Signet, we realize we’re not just in the jewelry business – we’re in the relationship business. The diamonds and unique jewelry we sell are symbols of undeniable love and self-expression. They help inspire love and foster the kind of world we all want to live in. We’re always looking for those rare gems who want to be a part of our purpose. We value our team members and empower them to play trusted roles in a highly personal and emotional customer experience. Maybe you have that sparkle. Signet Jewelers is Great Place to Work-Certified. We promote diversity at every level, value the differences between people and foster an environment of opportunity and acceptance for every Team Member in every facet of our organization.