Store Manager

Diamonds Direct USA, Inc.; Pittsburgh (Allegheny County); On-site; USD 65,000 - 95,000; Full time

Job summary

Diamonds Direct in Pittsburgh seeks an energetic Jewelry Store Manager to lead a high-performance team and drive store success. The role emphasizes ownership, customer service, and strong leadership to meet ambitious sales goals.

The ideal candidate has a Bachelor’s degree or related experience, plus 3+ years in jewelry retail and proven management capabilities. This is a full-time, on-site opportunity offering growth within a family-oriented organization.

Qualifications

• Bachelor's degree or equivalent business management experience.
• Minimum of three years related experience.
• Previous jewelry industry experience required.
• Jewelry store management experience preferred.
• Ability to read, analyze and interpret business information.

Responsibilities

• Represent Diamonds Direct at designated functions and marketing opportunities.
• Stay abreast of trends and educate employees to promote performance.
• Proven leader or top performer in current/previous roles.
• Create and manage employee schedules.
• Train and develop sales professionals.
• Collaborate with GM & VP to set monthly and annual store goals.
• Model appropriate sales techniques.
• Ensure inventory control and best practices.
• Customer management and develop relationships with key customers.
• Demonstrate exemplary customer service and coach employees.

Skills

Leadership

Sales management

Staff training

Customer service

Scheduling

Education

Bachelor's degree

Jewelry industry experience

Store management experience

Job description

We have many opportunities available on our other career site pages. At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO’s. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO’s exhibit humility, as in order for the business to succeed here, it takes EVERYONE!

Grade 15 Diamonds Direct is looking for an energetic, motivating, self-starting, experienced Jewelry Store Manager.

Essential Duties

• Leadership Responsible for representing Diamonds Direct at designated functions and marketing opportunities.
• Stays abreast of current and relevant trends in the industry and educates employees to promote optimal performance.
• Proven leader or top performer in current/previous role(s) Management.
• Creates and manages employee schedules.
• Trains and develops sales professionals.
• Collaborates with GM & VP to set monthly and annual store goals.
• Role models appropriate sales techniques.
• Ensures inventory control and best practices.
• Customer Management.
• Develops and maintains relationships with key customers.
• Demonstrates exemplary customer service and coach employees to do the same.
• Is visible on the sales floor to resolve issues/requests in a timely manner.

Requirements

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience

• Bachelor's degree (B. A.) from four-year college or university; or a minimum of three years related experience and/or training; or equivalent combination of education and experience.
• Previous experience in the jewelry industry required.
• Jewelry store management experience preferred.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

We create this exceptional customer experience by starting with a one-of-a-kind employment experience. We are a family made up of individuals with a like-minded approach to hard work and a diversified way of charging at barriers that stand in our way. When we add in that we are SERIOUS about having FUN, we feel that there is no better place to work!