Store Manager, Diamonds Direct

Signet Jewelers Limited; South Carolina; On-site; USD 55,000 - 75,000; Full time

Job summary

Diamonds Direct in the United States is seeking an experienced Jewelry Store Manager to lead daily operations, drive sales, and deliver exceptional customer service. You will train and develop sales staff, manage scheduling, and ensure inventory control while representing the brand at events and marketing opportunities.

The role requires a Bachelor’s degree or 3+ years jewelry retail management experience, strong leadership, and excellent communication.

Qualifications

• Bachelor's degree or 3+ years jewelry retail management experience.
• Jewelry store management experience preferred.
• Strong written and verbal communication skills.
• Ability to analyze and respond to customer needs.

Responsibilities

• Represent Diamonds Direct at designated functions and marketing opportunities.
• Stay abreast of industry trends and educate employees.
• Lead by example on sales techniques and customer service.
• Create and manage employee schedules.
• Train and develop sales professionals.
• Collaborate with GM & VP to set store goals.
• Ensure inventory control and best practices.
• Develop relationships with key customers and coach staff on service.

Skills

Store management

Leadership

Customer service

Sales coaching

Staff training

Inventory control

Education

Bachelor's degree

3+ years jewelry retail mgmt experience

Job description

Grade 15 Diamonds Direct is looking for an energetic, motivating, self-starting, experienced Jewelry Store Manager.

Essential Duties

• Responsible for representing Diamonds Direct at designated functions and marketing opportunities.
• Stays abreast of current and relevant trends in the industry and educates employees to promote optimal performance.
• Proven leader or top performer in current/previous role(s).
• Creates and manages employee schedules.
• Trains and develops sales professionals.
• Collaborates with GM & VP to set monthly and annual store goals.
• Role models appropriate sales techniques.
• Ensures inventory control and best practices.
• Develops and maintains relationships with key customers.
• Demonstrates exemplary customer service and coaches employees to do the same.
• Is visible on the sales floor to resolve issues/requests in a timely manner.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

• Bachelor's degree (B. A.) from four-year college or university; or a minimum of three years related experience and/or training; or equivalent combination of education and experience.
• Previous experience in the jewelry industry required.
• Jewelry store management experience preferred.
• Ability to read, analyse, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

We are a rare company in that we exist for our customers. Extraordinary service is the result of anticipating each customer’s unique needs and providing the solution before the customer is even aware of it. Our road to success starts with great people who share a common vision: to create life-long relationships with everyone who walks through our doors. We create this exceptional customer experience by starting with a one-of-a-kind employment experience. We are a family made up of individuals with a like-minded approach to hard work and a diversified way of charging at barriers that stand in our way. When we add in that we are SERIOUS about having FUN, we feel that there is no better place to work! We hope that you will explore an opportunity with us and discover how rewarding it is to be a Rhino on our team.