Store Manager

W Talent Solutions; Petoskey (MI); On-site; USD 52,000 - 76,000; Full time

Job summary

Confidential Company, a well-established retail brand, seeks a Store Manager to own full store operations including guest experience, staffing, training, sales, inventory, and financial performance. This is a floor-based leadership role where you will coach the team, step in hands-on, and host visiting guests as needed.

You will recruit and develop a team for peak seasons, lead from the floor, manage cash controls, scheduling, and reporting, and collaborate with senior leadership.

Qualifications

• Leadership or management experience in retail, hospitality or a related environment.
• Comfort in a hands-on, fast-paced operational environment.
• A proven ability to train, coach, motivate and hold a team accountable.
• Strong organizational, communication and problem-solving skills.
• An outgoing personality and the ability to build rapport quickly.
• Comfort with point-of-sale and standard business systems.
• Availability based on business needs, including evenings, weekends, holidays and seasonal peaks, with two closing shifts per week expected.
• Ability to stand and walk for extended periods, lift up to 50 pounds, and work near production and refrigeration equipment.

Responsibilities

• Recruit, onboard, train, coach and develop a team that grows significantly for the region's peak season.
• Lead from the sales floor and model excellent guest service, product knowledge and suggestive selling.
• Manage daily operations including cash controls, ordering, inventory, scheduling, merchandising and reporting.
• Personally participate in hands‑on store operations alongside the team.
• Plan and staff for significant seasonal, holiday and special-event volume.
• Build relationships within the local community and represent the brand professionally.
• Maintain sanitation and quality standards, including any required certifications for the role.
• Communicate results, concerns and recommendations to senior leadership.

Skills

Leadership experience

Staff training

Sales & guest service

Inventory management

Communication

Problem solving

POS systems

Seasonal staffing

Team motivation

Job description

Confidential Company: A well-established retail brand with decades of history and a loyal, multi-generational following.

Relocation assistance is not provided, so candidates should already live in the area or be planning a self-funded move.

The Role

The Store Manager owns the full operation of the store, including the guest experience, staffing, training, sales, labor, inventory, product quality and financial performance. This is an active, floor-based leadership role. You will work alongside your team, coach in the moment, and personally step in wherever the business needs you. You will also help host visiting guests, coordinate special events, and represent the brand at its best.

What You Will Do

• Recruit, onboard, train, coach and develop a team that grows significantly for the region's peak season.
• Lead from the sales floor and model excellent guest service, product knowledge and suggestive selling.
• Manage daily operations including cash controls, ordering, inventory, scheduling, merchandising and reporting.
• Personally participate in hands‑on store operations alongside the team.
• Plan and staff for significant seasonal, holiday and special-event volume.
• Build relationships within the local community and represent the brand professionally.
• Maintain sanitation and quality standards, including any required certifications for the role.
• Communicate results, concerns and recommendations to senior leadership.

What We're Looking For

• Leadership or management experience in retail, hospitality or a related environment.
• Comfort in a hands‑on, fast‑paced operational environment.
• A proven ability to train, coach, motivate and hold a team accountable.
• Strong organizational, communication and problem‑solving skills.
• An outgoing personality and the ability to build rapport quickly.
• Comfort with point‑of‑sale and standard business systems.
• Availability based on business needs, including evenings, weekends, holidays and seasonal peaks, with two closing shifts per week expected.
• Ability to stand and walk for extended periods, lift up to 50 pounds, and work near production and refrigeration equipment.

This is a confidential search. The hiring organization will be disclosed to qualified candidates later in the process.