Assistant Store Manager

Turkey Hill Minit Markets; Columbia (PA); On-site; USD 35,000 - 45,000; Full time

Job summary

A regional convenience store chain is seeking an Assistant Manager to support the Store Manager and lead the team in delivering exceptional guest service. The role requires at least 1 year of retail experience and a commitment to operational excellence. Responsibilities include coaching team members, maintaining store cleanliness, and achieving sales objectives. The ideal candidate is high energy and team-oriented. Full-time position with scheduling primarily on second shifts.

Qualifications

• 1 year retail or food experience is required.
• Completion of Assistant Manager Training program is necessary.
• Preferred experience includes 1-2 years in a leadership role.

Responsibilities

• Manage the store team’s Guest Service behaviors.
• Support the Store Manager in developing a strong team.
• Assist with overall appearance and cleanliness of the store.
• Monitor product levels and maintain stock.

Skills

High energy

Team oriented

Customer service

Computer skills

Education

High School or GED

Job description

Position Summary

If you are a high energy, outgoing person who loves to help and lead others and is looking to join a leadership team that is committed to creating a great place to work and an even better shopping experience for our guests, this job is for you! Assistant Managers support the Store Manager and other team members in delivering an exceptional guest shopping experience.

Responsibilities

• Manage the store team’s Guest Service behaviors, providing coaching to ensure that team members greet all guests in a friendly manner, make them feel welcomed, appreciated, and always “make it right” for our guests.
• While covering the location, support the Store Manager in building and developing a strong team with effective training, scheduling, coaching, and a working environment that promotes engagement and living the Company values.
• Partner with the Store Manager to achieve operational excellence and hit financial objectives on store promotions, sales objectives, controls, etc.
• Assist with overall appearance and cleanliness of the store (inside and out), ensuring the coffee station is clean and stocked; the food service area is spotless and bathrooms are sparkling clean, delegating and directing the team to maintain condition levels up to Company’s standard.
• Assist with quality control, merchandising, safety programs and other guidelines in place for a successful food service operation. Monitor product levels on the sales floor, including coolers and freezers, rotating stock and keeping product levels full so the store meets the Company goal of 100% in‑stock at all times.
• Perform other duties as assigned at the discretion of the Store Manager or Person in Charge in the Store Manager’s absence.
• Must be able to perform the essential functions of this position with or without reasonable accommodations.

Working Relationships

Store team members, Store Manager, District Manager, and various Corporate personnel and vendors.

Requirements

Minimum Education: High School or GED

Preferred Education: N/A

Minimum Experience: 1 year retail or food experience – must complete Assistant Manager Training program before assigned in this role

Preferred Experience: 1–2 years in retail, guest service or restaurant, in a leadership role

Preferred Licenses/Certifications and Skills: ServSafe / Food Safety certification a plus but not mandatory

Soft Skills

• Comfortable talking and interacting with guests and team members
• High energy
• Ability to move from one activity to another quickly
• Team oriented; willing to give extra effort to help others
• Computer skills helpful

Scheduling

This position is scheduled primarily on second shifts, opposite the Store Manager and must be able to work nights, weekends and holidays.

Hours & Conditions

Full time – 40 hours maximum.

Travel

5–10% to cover store and attend meetings. Ability to deliver deposits to the bank independently (where applicable) and have own vehicle to do so.

Physical Requirements

Ability to maneuver and regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 40 pounds. Ability to stand/walk 8 hours a day; reach overhead, bend, squat, twist, reach, grasp and grip, and work in cooler (cold temperatures). The noise level in the work environment is usually moderate.

Other

Specialized attire required in food establishments (hats or visors, gloves etc. provided).

Additional Info

Desired previous job experience: 2 years retail management experience or 2 years non‑retail management experience. Associate’s or Bachelor’s Degree. Stable work history. Proficient computer skills.