Store Manager

Invicta Stores; Newark (DE); On-site; USD 60,000 - 80,000; Full time

Job summary

Invicta Stores is seeking a Store Manager to lead a dynamic team in Newark, DE. The ideal candidate will have extensive retail sales and management experience, demonstrate leadership, and be committed to driving team results. This full-time role includes overseeing operations, training staff, and enhancing customer experience while fostering a collaborative team environment. Join us to be part of a fast-growing brand that values empowerment and growth.

Benefits

Health Insurance

Vision Insurance

Dental Insurance

401(k)

Paid Time Off

Qualifications

• 5 years’ retail sales experience required.
• 3 years of management retail experience required.

Responsibilities

• Lead by example and improve KPIs through sales-driven techniques.
• Oversee daily business operations and customer service.
• Implement recruitment strategies to maintain adequate headcount.

Skills

Retail Sales

Leadership

Workforce Management

Tools

Point of Sales System

Workforce Management Systems

Job description

2 days ago Be among the first 25 applicants

Direct message the job poster from Invicta Stores

Talent and Culture Operations, Keeping the Human Touch Alive!

Welcome to the #InvictaFamily!

We are a fast-growing watch brand and are considered by collectors and enthusiasts alike to be a market leader in horological innovation and creativity. At Invicta Stores, we believe in creating a customer service culture that is “best in class.”

Our purpose is very clear: every day, we strive to build the largest community of trend-setters and go-getters not only in the watchmaking world but in each one of their chosen fields.

By engaging, helping, and guiding our customers and coworkers through both simple choices and complex tasks, we place trust, responsibility, and honesty at the center of our actions. Staying true to you, so you stay a proud member of the Invicta Stores Community.

Why work in Invicta Stores?

• We are committed to creating and maintaining an environment where you can feel empowered to grow, personally and professionally.
• We engage with every team member and welcome their feedback and ideas. We are a family, and our teamwork culture has been part of our success #TeamInvicta
• Work hard, and earn good money. Work harder, and make great money!
• We offer excellent benefits, including PTO, Health, Vision, and Dental.
• You will live and love our growth culture.
• Visit our career page: https://invictastores.com/careers

TIME IS TICKING; JOIN THE TEAM in Christiana Mall!

Key Responsibilities

1. Lead by example, improve KPIs through sales-driven techniques, and provide expertise to help others meet sales goals by delegating and coaching staff, while also training store staff through reviewing KPIs, job performance, and implementing new trainings.
2. Set clear goals and expectations for associates by developing daily, weekly, and monthly strategies to ensure deadlines and targets are met and hold team accountable as needed.
3. Demonstrate excellent product knowledge by constant training and learning through existing and new resources to maximize customer experience, and develop associates through feedback, coaching, and training.
4. Responsible for overseeing daily business operations, customer service, scheduling, and merchandising, as well as accurately processing sales and return transactions, while ensuring timely and accurate management of employees' payroll.
5. Responsible for alarm activation/deactivation, bank deposits, general security guidelines, opening and closing procedures, and completion of the store's daily business following all safety and security guidelines according to company standard, adhering to policies, procedures, and safety protocols.
6. Responsible for planning and executing events to drive brand awareness, increase sales, and conduct outreach to clientele through phone calls or emails, providing Invicta Stores-related information about promotions, new products, and special events.
7. Responsible for the Store’s Physical Inventory, and actively participate in other stores physical inventories when necessary.
8. Implement recruitment strategies to determine proper staffing needs and maintain adequate headcount.

Qualifications & Skills

• 5 years’ retail sales experience is required; 3 years of management retail experience is required.
• Computer skills include operation of point of sales system, email, and workforce management systems.
• Proven experience in Workforce management systems to analyze sales and employee performance.
• Demonstrated leadership abilities with a passion for challenging, empowering, and driving team results.
• Flexibility in work schedule, including availability for mornings, evenings, weekends, and holidays.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Retail and Retail Apparel and Fashion

Referrals increase your chances of interviewing at Invicta Stores by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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