Store Manager

Lids; Monroeville (Allegheny County); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player seeks a dynamic Store Manager to drive sales and lead a team in a vibrant retail environment. This role emphasizes exceptional customer service and effective associate management, ensuring that store operations align with company objectives. The ideal candidate will possess strong supervisory skills and a passion for retail, making a significant impact on the store's success. Join a forward-thinking company where your contributions will be valued, and take the next step in your career with exciting opportunities for growth and development.

Qualifications

• 2 years of post-secondary education and 1 year of related experience required.
• Proven ability to produce sales results while minimizing loss.

Responsibilities

• Produce sales gains through excellent customer service and performance assessment.
• Manage store associates, including training and compliance with policies.

Skills

Sales Results

Supervisory Skills

Interpersonal Communication

Computer Proficiency

Education

Post-secondary Education (2 years)

Job description

General Description

Generate Sales

1. Produce sales gains by providing excellent customer service.
2. Meet or exceed company objectives in all measurable areas of the business.
3. Provide consistent assessment of each associate’s sales performance and work within the store to give feedback on areas of strength and opportunity, aligning with company objectives.
4. Adhere to current visual guidelines, including proper merchandising, signage, and store cleanliness.
5. Maintain strong product knowledge for effective selling, merchandising, and feedback.
6. Ensure all associates maintain a professional appearance consistent with the company dress code policy.

Principle Duties and Responsibilities

Control Expenses

1. Protect company assets within guidelines of LIDS Retail policies.
2. Prepare store schedules ensuring proper coverage at all times, within wage control guidelines.
3. Manage store inventory accurately, including receiving, transferring, pricing, and conducting counts.
4. Perform proper documentation and record keeping in compliance with policies and laws.
5. Open and close the store as required, following procedures in the Operations P&P Manual.

Additional Principle Duties and Responsibilities

Supervise Associates

1. Manage store associates through training programs, goal setting, and regular follow-up.
2. Recruit, develop, and train store personnel to meet operational objectives and adhere to policies.
3. Administer disciplinary actions, including warnings and terminations, following approval from the District Sales Manager and HR.
4. Encourage compliance with company policies, procedures, and guidelines, including inventory and property safety.
5. Perform work of subordinates as needed.
6. Communicate effectively with employees at all levels.
7. Perform other duties as assigned.

Job Required Knowledge & Skills

• Post-secondary education (two years) and one year of related experience, or equivalent.
• Ability to produce sales results while minimizing loss.
• Proven supervisory skills with capacity to train and assess staff.
• Strong interpersonal and verbal communication skills.
• Proficiency in operating computers and relevant software.
• Ability to lift up to 50 pounds.
• Ability to climb ladders and work with hands overhead.
• Standing required for up to 100% of work time.
• Willingness to travel overnight for training and meetings.

Education and Reports To

Thank you for your interest in Lids! You have applied for Store Manager opportunities in this area. Positions at specific locations are posted regularly on the Lids career site. We encourage you to apply directly to your preferred locations.