Store Manager

Ocean State Job Lot; Kentwood (MI); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a driven and passionate individual to join their team as a Store Manager. This role is perfect for someone who thrives in a fast-paced retail environment and is eager to lead a team towards success. You'll be responsible for recruiting, training, and managing staff while ensuring exceptional customer service and achieving sales targets. With a culture that promotes from within, this opportunity offers a chance to grow your career in a supportive and energetic atmosphere. If you're ready to make a difference in the retail world, this position is for you!

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Vacation Package

Community Service Hours

Qualifications

• 1-2 years of retail sales experience required.
• Must be willing to learn and succeed in a fast-paced environment.

Responsibilities

• Recruit, train, and manage store personnel to achieve sales goals.
• Supervise daily store operations and ensure customer satisfaction.

Skills

Interpersonal Skills

Customer Service Skills

Sales Skills

Team Management

Loss Prevention

Problem Solving

Education

High School Diploma or equivalent

Job description

Why work just anywhere, when you can work at Journeys? A 40% off discount, team that feels like family, work hard/play hard environment & promote from within attitude -- Journeys has it all. This is a place where fashion, music, art, creativity, culture, community & opportunity merge together. You can be yourself, meet lifelong friends & launch your career. Apply today & find the perfect fit in our stores!

Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats and accessories. With more than 800 stores in all 50 US states, Puerto Rico and Canada, Journeys offers the most popular brands that cater to the teen lifestyle such as Converse, Vans, Dr Martens, UGG, Adidas, Timberland, Birkenstock, Crocs and Hey Dude. Through strategic artistic partnerships, event sponsorships, exclusive content, creative collaborations with musicians, and a focus on giving back to the community through charitable events and volunteer programs— Journeys has become more than just a retailer, but a universal part of teen and youth culture. The in-store Journeys experience features an energetic environment, friendly, passionate staff, and an inclusive atmosphere where self-expression is not just accepted – but encouraged and embraced.

JOB SUMMARY

To recruit, hire, train, and manage store personnel to achieve store and personal sales goals, control expenses, and to protect company assets while pursuing growth opportunities.

ESSENTIAL JOB FUNCTIONS

• Meet and exceed store and personal sales goals and standards of performance
• Recruit, interview, and hire high-caliber employees with in-store needs
• Train and develop a successful sales team
• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
• Ensure that all company initiatives are properly implemented and to the standard of the company direction
• Conduct monthly performance reviews
• Recognize talented staff and develop them for growth within the company
• Supervise and manage all aspects of daily store operations
• Supervise and manage all aspects of Loss Prevention practices
• Plan weekly staffing schedules in compliance with schedules policy
• Provide a fun, full service experience to all customers
• Resolve customer issues effectively
• Understand the Journeys culture and demonstrate it to the team

MINIMUM REQUIREMENTS

• 1–2 years retail sales experience
• Excellent interpersonal and customer service skills
• Desire to succeed in fast-paced retail environment
• Willingness to learn
• Completion of all training programs leading up to Manager in Training position or equivalent training
• Ability to work 45 hours per week
• Ability to work night and weekend shifts
• Ability to climb, reach, bend, and lift up to 50 pounds
• Stand for long periods of time
• Must be at least 18 years of age*

*Age requirements for full-time employment may vary based on state

*The pay rate, commission, and bonus structure varies per job title, county, city, state or province. Benefits offered may include medical, vision, and dental insurance, a vacation package, and community service hours but may also vary by state, province, or territory.

PRE-APPLICATION DISCLOSURES

Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, sex, religion, national origin, age, veteran status, pregnancy, childbirth, or related medical condition, physical or mental disability of otherwise qualified individuals, medical condition, genetic information, sexual orientation, citizenship, marital or registered domestic/civil union partner status, gender identity and/or expression, or any other factor that the law protects from employment discrimination.

All employment decisions are based on business needs, job requirements and individual qualifications. This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, placement, promotion, termination, reductions in force, recall, transfer, leaves of absence, compensation and training.

JK7131 - Journeys Kidz Woodland Mall
Kentwood , MI 49512