Assistant Store Manager, UGG

BoF Careers; Six Lakes (MI); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Assistant Store Manager to drive success in their retail environment. This role is pivotal in developing team members, ensuring exceptional customer service, and aligning business operations with company values. The ideal candidate will possess strong leadership skills and a knack for problem-solving, thriving in a dynamic setting. Join a company that values individuality and offers competitive pay, discounts, and growth opportunities. If you are passionate about retail and ready to make a difference, this is the perfect opportunity for you.

Benefits

Competitive Pay

Employee Discounts

Growth Opportunities

Global Contests

Qualifications

• 2-4 years of retail store management experience preferred.
• Strong project management and organizational skills.

Responsibilities

• Assist in daily operations including training, sales, and customer service.
• Develop and motivate team members for store productivity.

Skills

Team Development

Customer Service

Communication

Problem-Solving

Project Management

Organizational Skills

Multi-Tasking

Education

Associate’s Degree

Tools

Microsoft Office

Job description

Join to apply for the Assistant Store Manager, UGG role at BoF Careers

About UGG

At UGG, a division of Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers desire. As a member of the Deckers Family, you represent our brands and deliver unique, personalized shopping experiences.

Summary

Our Assistant Store Managers are integral to the success of our stores. As an Assistant Manager, it’s your job to partner closely with the Store Manager to develop team members, provide the best customer service possible, and communicate our company’s values, vision, and mission. You know how to effectively navigate a complex business to satisfy customers and develop team members while working under the pressure of competing business priorities.

Description

As an Assistant Store Manager, you work closely with the Store Manager to ensure that the business aligns with the interests of the company, its employees, and the local community. You partner with the Store Manager to develop and engage team members and achieve budgeted revenue goals, while assisting in all aspects of the business. You assist in selecting team members who pursue passions related to the UGG brand and its products. You maintain high training standards and motivate your team to contribute to store productivity, addressing and responding to customer and team needs. You understand that the business extends beyond the store’s four walls, requiring continual awareness of industry trends.

You aid in the daily operations of the store, including training, operations, sales, visual merchandising, inventory management, store administration, and customer service. Responsibilities also include opening and closing the store, securing assets, planning labor schedules, maintaining security systems, and acting as the Store Manager in their absence.

Core Competencies

• Develop and motivate team members to create empowered and engaged teams
• Ensure high levels of customer service and prioritize brand and product knowledge training
• Communicate effectively with customers, team members, management, and corporate stakeholders
• Set plans and targets and delegate appropriately
• Think critically to resolve problems and approach challenges with agility
• Identify industry trends and educate your team about the current market
• Assist in executing store strategies to enhance customer satisfaction, increase traffic, and optimize profitability
• Manage inventory and partner with corporate stakeholders to meet market needs

Key Qualifications

• 2 to 4 years of retail store management experience preferred
• Associate’s Degree (preferred) or equivalent experience
• Excellent communication skills to convey the UGG and Deckers Brands Vision and Mission
• Strong project management, organizational, and attention to detail skills
• Problem-solving skills and ability to work through challenges
• Ability to multi-task in a dynamic environment

Additional Requirements

• Flexibility in schedule and hours to meet business needs
• Willingness to travel as required
• Proficiency in Microsoft Office applications
• Valid driver’s license

As part of our UGG Family, you belong to more than a lifestyle company. We value giving people the freedom to pursue passions, express individuality, and succeed. We offer benefits such as competitive pay, discounts, perks, global contests, and growth opportunities.

Equal Employment Opportunity

All qualified applicants will receive consideration without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or other factors prohibited by law.