Store Manager

Coulter Services; Kansas City (MO); On-site; USD 52,000 - 68,000; Full time

Job summary

Coulter Services in Kansas City, MO leads a fast-paced car care operation focused on delivering exceptional customer service and maintaining high quality standards. You will oversee daily store performance, coach staff, and drive continuous improvements to profitability while upholding safety and operational processes.

The role emphasizes leadership, strategic planning support, and a commitment to consistent service delivery in a busy retail environment.

Qualifications

• Proven leadership and people-management ability.
• Strong business acumen with an eye for efficiency and results.
• Excellent customer service mindset and problem-solving skills.
• Comfort working in a fast-paced, high-standards environment.
• Commitment to quality, safety, and consistent service delivery.

Responsibilities

• Manage day-to-day store operations to ensure efficiency and profitability.
• Recruit, coach, schedule, and lead store staff to achieve performance goals.
• Provide a strong customer experience and resolve service issues.
• Support strategic planning and drive continuous operational improvement.
• Handle operational administration and maintain required processes and standards.

Skills

Leadership

Business acumen

Customer service

Quality & safety

Job description

to lead retail operations in a fast-paced car care environment. Responsible for overseeing daily store performance, delivering exceptional customer service, and maintaining high-quality car care standards.

Key duties

• Manage day-to-day store operations to ensure efficiency and profitability
• Recruit, coach, schedule, and lead store staff to achieve performance goals
• Provide a strong customer experience and resolve service issues
• Support strategic planning and drive continuous operational improvement
• Handle operational administration and maintain required processes and standards

Qualifications & Skills

• Proven leadership and people-management ability
• Strong business acumen with an eye for efficiency and results
• Excellent customer service mindset and problem-solving skills
• Comfort working in a fast-paced, high-standards environment
• Commitment to quality, safety, and consistent service delivery