Store Manager (9418)

Arnold Oil Company of Austin; Waco (TX); Presencial; USD 52.000 - 78.000; Jornada completa

Descripción de la vacante

Arnold Oil Company of Austin is seeking a results-driven Store Manager to lead daily operations in a retail automotive environment in Texas. You will build a high-performing team, ensure top customer service, and manage inventory, expenses, and assets while driving profitability.

The role requires hands-on leadership, staff training, and decision-making to continuously improve store performance and customer experience across shifts and locations.

Formación

• Must have strong customer service and interpersonal skills.
• Demonstrates honesty and trustworthiness in daily operations.
• Ability to manage inventory, expenses, and payroll.
• Capable of leading and developing store staff.
• Excellent communication and problem-solving abilities.

Responsabilidades

• Lead daily store operations and drive sales performance.
• Oversee inventory levels, signing, and merchandising presentations.
• Manage expenses, payroll, and shrinkage controls.
• Train and develop employees; conduct regular performance reviews.
• Maintain guest service standards and customer satisfaction.

Conocimientos

Honesty & trustworthiness

Customer service

Attention to detail

Analytical skills

Team leadership

Communication

Problem solving

Mentoring & coaching

Adaptability

Time management

Educación

High school diploma or GED

Herramientas

POS register system

Descripción del empleo

Lead the Team. Drive Sales. Own the Results!

We're looking for a strong, results-driven Store Manager to lead daily operations, develop a high-performing team, and deliver exceptional customer service. You'll oversee sales and profitability, manage inventory and operating expenses, control shrinkage, and ensure company assets are protected. Through hands‑on leadership, employee training, and sound business decisions, you'll play a key role in the success of your store. If you're a motivated leader who knows how to build a team and drive results, we want to hear from you!

The primary job functions include, but are not limited to:

• Analyzes and measures business trends; develop and implement plans to maximize sales and meet, or exceed, goals and objectives
• Controls shrinkage (MIA’s), expenses, and payroll
• Ensures appropriate merchandise stock levels, merchandise adjacencies and presentations; signing, and assortment in all areas; ensure selling floor is adequately stocked
• Reviews store trends and recommend and initiate changes for maximizing goals and objectives
• Ensures compliance with all policies and procedures through regular store management and staff meetings, store walk‑through and audits, etc.
• Continually evaluates and reacts to performance issues; completes and administers 90‑Dat and Annual employee reviews
• Trains and develops store employees in all aspects of the business; direct and monitor training and development for all store personnel
• Handles and resolves issues between employees and customers and/or among employees
• Monitors and assists in Accounts Receivable collections
• Maintains all merchandising standards, display presentation, signing standards and monitor inventory levels
• Plans and assigns daily goals, tasks and assignments, assuring proper completion through follow‑up
• Monitors sales performance and adjust strategies as needed
• Maintains adherence to all Company policies and procedures
• Manages all office tasks including management of funds and media, receiving, inventory, payroll, and writing the employee schedule
• Communicates with all staff
• Routinely contacts and visits customers to foster improved communications and build upon relationships
• Ensures that each customer receives outstanding customer service by providing a customer friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge, and all other components of customer service
• Implements and maintains guest service standards
• Train and develop store staff in all aspects of the business
• Ensure all store employees are performing according to job function
• Willingness and ability to work additional hours as needed (including weekends and holidays) and travel to various company locations
• Perform any duties which may be assigned by a Supervisor

Qualifications:

Skill Requirements

• Demonstrate honesty and trustworthiness
• Possesses cultural awareness and sensitivity
• Demonstrate a sound work ethic
• Excellent customer service and interpersonal skills
• Demonstrate attention to detail
• Uses reason, even when dealing with emotional topics
• Displays a willingness to learn new skills to improve job performance
• Promote a harassment‑free environment
• Openly supports the organization’s goals, values, and policies
• Possess strong analytical and problem‑solving skills
• Effective verbal and listening communication skills
• Effective time management skills
• Ability to teach, coach, inspire, mentor and empower others
• Ability to deal with frequent changes, delays, or unexpected events
• Willingness to accept responsibility; follows or exceeds organizational standards
• Knowledge of automotive parts, equipment and systems
• Ability to process information and merchandise through computer system and POS register system
• Ability to communicate with associates and guests
• Ability to read, count and write accurately to complete all documentation
• Ability to freely access all areas of the store including selling floor, stock area, and register area
• Ability to operate and use all equipment necessary to run the store (with exception of working in the machine shop)
• Ability to climb ladders
• Ability to move or handle merchandise throughout the store generally weighing 0-50 lbs.
• Ability to work varied hours/days to oversee store operations
• Must maintain regular and prompt attendance
• Attitude that supports the Company’s goals and values

Experience Requirements

Five (5) or more years’ experience in automotive retail management; or equivalent combination of education and experience

Education Requirements

High school diploma or general education degree (GED); or equivalent combination of education and experience

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