Store Manager

SmartStop Self Storage; Golden, Northern (CO, KY); Hybrid; USD 42,000 - 46,000; Full time

Benefits offered by this job

Monthly Bonus Incentive Plan

Health insurance including medical,

Paid Time Off

401(k) matching

Life Insurance | Disability Insurance

Employee assistance program

Health & Fitness Partnerships

Legal

Entertainment

Job summary

SmartStop Self Storage is seeking a Store Manager to oversee leasing, team leadership, and daily operations at our locations. The role emphasizes delivering excellent customer service, maintaining occupancy, and coordinating with home office for efficient store performance.

You will lead a team, supervise maintenance and projects, and ensure procedures are followed while upholding the company’s standards. Competitive hourly pay with monthly bonuses is offered.

Qualifications

• Must have a valid driver’s license and proof of current auto insurance.
• Computer literate with solid office skills.
• Take-charge/can-do mentality yet able to follow set procedures.
• Monthly Bonus Incentive Plan
• Health insurance including medical, dental and vision
• Paid Time Off
• 401(k) matching
• Life Insurance | Disability Insurance
• Employee assistance program

Responsibilities

• Leasing storage and parking
• Managing a team
• Assisting with maintenance
• Supervising onsite projects
• Communicating with the home office team
• Maintaining good relationships with tenants by providing outstanding customer service
• Keeping the facility rented at optimum levels
• Prepares units for auction and vacates units as prescribed by law and approved by management
• Other duties as assigned

Skills

Valid driver's license

Team leadership

Customer service

Office software

Attention to detail

Tools

Office software

Job description

Why work at SmartStop? SmartStop is a growing organization with tremendous opportunities available. We offer competitive salaries and benefits along with enriching work environments. Ready to join the best team members in the industry?

At SmartStop, each employee brings unique experience and talent to their position and our true strength comes from collaborating and supporting one another. When we work as a team and lead together, we can achieve extraordinary results.

We are committed to supporting our customers’ changing lives in a warm and welcoming way. We also recognize the importance of change as an organization and, while it is sometimes difficult, it is a necessary part of the process for our company and employees to evolve and grow.

Enhancing Everyone's Journey

We support our employees by providing positive work environments and embracing their individual pursuits. We contribute to the communities where we live and work through active participation in charitable initiatives. Finally, we care for our worldby reducing our impact on the environment.

A company that embraces CHANGE while enhancing EVERYONE’S journey.

About SmartStop Self Storage

SmartStop® Self Storage is a diversified real estate company in the self-storage industry, operating in the US and Canada. In addition, SmartStop was awarded Newsweek’s Best Customer Service in 2021, 2022 & 2023 among Storage Center companies and Reputation’s 800 Award for 2023.

Voted TOP WORKPLACE 2022 & 2023 by the Orange County Register and our AMAZING employees! Come join a winning team.

Starting at $20.00 to $22.00/hour + Bonus

This position is involved in all phases of the operation, including: leasing storage & parking, managing a team, assisting with maintenance, supervising onsite projects, communicating with home office team, and maintaining good relationships with tenants. SmartStop Store Managers contribute to a successful property by running an organized office, engaging positively with customers, earnestly following up on leads, maintaining existing business relationships with clients and vendors, and communicating clearly with the entire management team.

Essential Job Functions and Responsibilities

• Leasing storage and parking
• Managing a team
• Assisting with maintenance
• Supervising onsite projects
• Communicating with the home office team
• Maintaining good relationships with tenants by providing outstanding customer service
• Keeping the facility rented at optimum levels
• Prepares units for auction and vacates units as prescribed by law and approved by management
• Other duties as assigned

Qualifications:

• Must have a valid driver’s license and proof of current auto insurance
• Computer literate with solid office skills
• Take‑charge/can‑do mentality yet able to follow set procedures.
• Monthly Bonus Incentive Plan
• Health insurance including medical, dental and vision
• Paid Time Off
• 401(k) matching
• Life Insurance | Disability Insurance
• Employee assistance program

Discounts

• Health & Fitness Partnerships
• Legal
• Entertainment

Diversity

SmartStop® Self Storage, is committed to diversity, equity and inclusion. We believe in fostering an environment of inclusion, and seek contributors from all backgrounds to join our dynamic team.

Experience Stress-Free Storage Management

SmartStop® is committed to making the self-storage experience easy and hassle‑free.
We operate hundreds of convenient locations throughout the United States and Canada, and support them with world‑class customer service.

*Promos/Discounts valid on select units for limited time. Savings reflected in rates.