Store Manager

Royal Farms; Frederick (MD); On-site; USD 58,000 - 78,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to lead a team in delivering exceptional customer service and operational excellence. This role involves overseeing daily store operations, managing staff, and ensuring compliance with company policies. Ideal candidates will possess strong leadership and communication skills, along with a commitment to fostering a positive work environment. Join this fast-growing company to advance your career in a rewarding retail and food service environment, where your contributions will directly impact customer satisfaction and store success.

Benefits

Medical Insurance

Vision Insurance

401(k)

Disability Insurance

Qualifications

• At least 2 years of fast food/retail management experience required.
• Strong supervisory and organizational skills are essential.

Responsibilities

• Lead a team to ensure outstanding customer service and operational excellence.
• Manage staffing decisions, including hiring, training, and scheduling.

Skills

Leadership Skills

Communication Skills

Organizational Skills

Analytical Skills

Customer Service

Education

High School Diploma or GED

2-Year College Degree (Preferred)

Job description

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This range is provided by Royal Farms. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$58,000.00/yr - $78,000.00/yr

Direct message the job poster from Royal Farms

ROYAL FARMS – STORE MANAGER

About the Company:

Royal Farms is a fast-growing, family-owned company operating over 300 stores across Maryland, Delaware, Virginia, Pennsylvania, New Jersey, West Virginia, and North Carolina. We take pride in delivering fresh, high-quality food, essential convenience items, and fuel to our customers—all with a focus on speed, service, and hospitality. We are looking for motivated, results-driven leaders to join our team! Our Store Leadership positions offer a dynamic and rewarding career path in a fast-paced retail and food service environment.

About the Role:

This job contributes to Royal Farms success by leading a team of Associates to create and maintain a positive experience for our customers. The Store Leader is required to regularly and customarily exercise discretion in managing the overall operation of the store. In particular, a substantial portion of time is spent supervising and directing the workforce, making staffing decisions (i.e., hiring, training, evaluating, disciplining, discharging, staffing and scheduling), ensuring customer satisfaction and product quality, managing the store’s financial performance, and managing safety and security within the store. Additionally, they would be self-motivated, dependable, and able to work effectively in a fast-paced environment while maintaining 100% total customer focus and operational excellence.

Duties and Responsibilities:

· Ensure every customer receives outstanding service by providing a friendly environment (greeting and acknowledging customers, maintaining outstanding standards, product knowledge, and all other components of customer service)

· Adhere to the execution of established Royal Farms rules, policies, procedures, and systems

· Support and follow all safety and loss prevention initiatives

· Assemble an effective retail team through recruiting, training, and development

· Provides coaching and direction to the store team to take action and to achieve operational goals.

· Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to the store team to achieve operational goals.

· Develop a strong management team through succession planning using the internal promotion process

· Implement a strategy to maintain operational excellence and consistency in store cleanliness, food safety, merchandising, and “just-in-time” replenishment

· Monitor and analyze business processes and results to profitably achieve Royal Farms goals

· Adhere to company policy for checking in external and internal vendors

· Ensure the proper execution of all Royal Farms marketing programs

· Connect with the community in which we operate to establish positive relationships

· Provide leadership to their retail team members that ensures a pleasant customer service experience

· Ensures adherence to applicable wage and hour laws for nonexempt Associates and minors

· Conduct meetings with retail team members and encourage on-going open communication, feedback and follow-up

· Communicates clearly, concisely and accurately in order to ensure effective store operations

· Resolution oriented in all Employee Relations activities

· Recognize employees that adhere to the company’s standards

· Ensure the compliance of Royal Farms’ policies, procedures, and systems (people, safety, assets, cash, etc.)

· Complete other tasks as assigned

Qualifications:

· Have consistently demonstrated strong leadership skills

· Possess strong written, verbal, and interpersonal communication skills

· Possess strong supervisory and organizational skills

· Have at least 2 years’ fast food/retail management experience

· Have earned a high school diploma or GED

· 2-year college degree preferred

· Utilize basic business math and accounting skills, computer skills, and strong analytical and decision-making skills

· Food Safety Certification preferred

· Be at least 18 years old

· Must be able to travel as required

· Must be available to work all shifts, weekends, and holidays based on business needs

· As you will be training employees who are required to lift and bend, you should be able to lift, bend, and stand as many as eight hours per day

· Be able to lift and carry 50 lbs

Pay Range and Compensation Package:

$58,000 - $78,000/ year

*Based on experience/location

Equal Opportunity Statement:

We strive to foster an environment that encourages collaboration, embraces different perspectives, and supports personal and professional growth. Our goal is to ensure that everyone has equal access to opportunities and resources, enabling us to build a stronger, more inclusive community together.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service, Management, and Quality Assurance

• Industries

  Retail, Food and Beverage Services, and Food and Beverage Retail

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Disability insurance

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