Store Manager

CrossAmerica Partners LP; Denver (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading wholesale distributor seeks a Store Manager to oversee daily operations, drive sales, and ensure excellent customer service. The ideal candidate will have strong leadership skills and a passion for retail management in a fast-paced environment.

Benefits

Health Insurance

Vacation

Holiday Pay

401K with Employer Match

Qualifications

• Minimum 2 years retail or convenience store management experience.
• Proven leadership and team management skills.

Responsibilities

• Oversee daily store operations and ensure compliance with standards.
• Drive sales and customer satisfaction through promotions.

Skills

Leadership

Customer Service

Communication

Organizational Skills

Financial Skills

Education

High School Diploma

Degree in Business

Tools

POS Systems

Inventory Software

MS Office

Job description

Join to apply for the Store Manager role at CrossAmerica Partners LP.

CrossAmerica Partners is a leading wholesale distributor of motor fuels, operator of convenience stores, and owner and lessor of real estate used in the retail distribution of motor fuels. With a geographic footprint across 34 states, we strive to be an industry leader, providing fuel and convenience products essential to keep people moving across America!

Position Description

The Store Manager will be responsible for overseeing the daily operations of the store, driving sales, managing staff, and ensuring that the store provides an excellent customer experience. The ideal candidate will have strong leadership skills, a passion for retail management, and a commitment to achieving store goals and objectives in a fast-paced environment.

Responsibilities

1. Store Operations: Oversee all daily store operations, ensure efficient execution of policies, keep the store well-stocked, organized, clean, and fully operational. Monitor performance and address operational issues. Ensure compliance with health, safety, and regulatory standards.
2. Sales & Profitability: Drive sales and customer satisfaction through promotions and displays. Analyze sales data to identify growth opportunities. Achieve and exceed sales and profit targets. Manage expenses and store budget.
3. Customer Service: Lead by example to foster a customer-first culture. Handle complaints and resolve issues. Implement strategies to improve customer loyalty and service standards.
4. Staff Management & Development: Recruit, hire, train, and develop staff. Manage schedules, payroll, and performance evaluations. Foster a positive work environment.
5. Inventory & Merchandising: Manage inventory levels, oversee ordering and restocking, conduct audits, and ensure proper product placement.
6. Financial Management: Handle cash, oversee financial reports, control expenses, and analyze data for cost-saving opportunities.
7. Marketing & Community Engagement: Implement promotions, build community relationships, and respond to online feedback.
8. Health, Safety & Compliance: Ensure store compliance with policies and regulations. Perform audits and implement security measures.

Qualifications

• Minimum 2 years retail or convenience store management experience, with at least 1 year in a managerial role.
• Proven leadership and team management skills.
• Excellent communication and customer service skills.
• Strong organizational and financial skills.
• Proficiency with POS systems, inventory software, and MS Office.
• High school diploma required; degree in business or related field preferred.
• Valid State Driver's License.

Physical Requirements & Work Environment

Must be able to stand for long periods, lift up to 50 lbs., and work in various environments including cold storage. Flexibility to work outside normal hours and respond to emergencies is essential.

Benefits

Competitive full-time benefits including health insurance, vacation, holiday pay, 401K with employer match, and more. Part-time employees are also eligible for some benefits.

Equal Opportunity Employment

CrossAmerica Partners and its employment service organizations are equal opportunity employers. All qualified applicants will be considered without regard to legally protected characteristics.

Accommodations

SMG Group LLC provides reasonable accommodations for individuals with disabilities and other protected characteristics. For accommodations, contact [e-mail].