Store Manager

Baskin-Robbins; Chicago (IL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Comparative pay

Employee discounts

Monthly bonus

Medical and dental insurance

Cell phone reimbursement

Job summary

Baskin-Robbins, a franchisee of Dunkin’ Donuts, seeks a Store Manager in Chicago to lead operations and drive guest satisfaction.

You will recruit, train, and develop team members, manage in-store financials, and ensure compliance with safety standards. Prior food-service experience is required; Serve Safe certification is a plus. This role offers competitive pay and benefits.

Qualifications

• Experience in the food service industry is required.
• Food Safety and Serve Safe certification is a plus.
• Strong leadership and team development abilities.

Responsibilities

• Lead operational excellence across the restaurant.
• Maintain 100% guest satisfaction focus.
• Train and develop team members.
• Achieve financial goals including sales and controllables.
• Communicate effectively and coach staff.

Skills

Food service experience

Leadership

Customer service

Job description

You are applying for work with a franchisee of Dunkin’ Donuts /Baskin-Robbins, not Dunkin’ Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

Store Manager

As a General Manager you administer, direct and oversee the effective recruitment and development of your subordinates. The General Manager is directly responsible for ensuring the proper implementation and effective application of all operational standards of quality service & cleanliness. A General Manager will operate his/her restaurant in a cost effective manner by assisting in obtaining goals set forth by upper management.

A General Manager must demonstrate sufficient application of knowledge and leadership, always remain engaged and in tune with customers and employees needs and drive towards the continuous improvement of overall store operations.

Responsibilities include:

• Leading operational Excellence
• Keen focus on 100% Guest Satisfaction
• Understanding the importance of training and development of team members
• Achieving financial goals such as sales projections and controllables
• Utilizing effective communication and coaching skillsOur Ideal Candidate is highly motivated, enthusiastic, with demonstrated ability to think and work independently. Experience in the food service industry is required. Food Safety, Serve Safe Certification is a plus!Benefits Include:
  • Comparative Pay
  • Employee Discounts
  • Monthly Bonus - Earn up to 10% of Monthly Salary
  • Medical and Dental Insurance with Company contribution
  • Cell Phone Reimbursement
  This position requires one to lift 30 to 50 pounds and also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists.